Additional Provisions Applicable Only to Consumer Accounts Sample Clauses

Additional Provisions Applicable Only to Consumer Accounts. A. In Case of Errors or Questions About Your Electronic Transactions Send us a secure online mail message or call us at 0.000.000.0000 If you are calling from outside of the continental U.S., call us collect at 0.000.000.0000. You may also write us at: Bank of America FL1-300-02-07 PO Box 25118 Tampa, FL 00000-0000 Contact us immediately if you think:  Your statement or transaction record is wrong  You need more information about a transaction listed on your statement  An unauthorized person has discovered your Online Banking passcode  Someone has transferred or may transfer money from your account without your permission  Bill payment transactions have been made without your authorization We must hear from you no later than 60 days after we have sent the FIRST statement on which the problem or error appeared (or 90 days if the problem or error relates to a bill payment from an account maintained at another financial institution). If you tell us verbally, we may require you to send us your complaint or question in writing or via email within ten
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Additional Provisions Applicable Only to Consumer Accounts. 4.a. In Case of Error or Questions About your Electronic Transactions. In case of errors or questions about your transactions, you should as soon as possible contact us as set forth in Section 2.p above (Notices to Us). If you think your statement or transaction record for your account is incorrect or you need more information about a transaction listed in the statement for your account, we must hear from you no later than sixty (60) days after we send you the applicable statement for your account that identifies the error. You must:
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Additional Provisions Applicable Only to Consumer Accounts. In Case of Errors or Questions About Your Electronic Transactions Send us a secure online mail message or call us at 0-000-000-0000 You may also write us at: First Bank Customer Service Department X.X. Xxx 00 Xxxxx, XX 00000 Contact us immediately if you think: • Your statement or transaction record is wrong. • You need more information about a transaction listed on your statement. • An unauthorized person has discovered your Online Banking Services passcode. • Someone has transferred or may transfer money from your account without your permission. • Xxxx payment transactions have been made without your authorization. We must hear from you no later than 60 days after we have sent the FIRST statement on which the problem or error appeared (or 90 days if the problem or error relates to a xxxx payment from an account maintained at another financial institution). If you tell us verbally, we may require you to send us your complaint or question in writing or via email within ten (10) bank business days (Online Banking Services customers may use secure online mail). When you contact us, please provide the following information: • Your name and account number. • The date and dollar amount of the transaction in question. • The name of the Payee if the transaction in question is a payment. • The transaction number assigned by Online Banking Services, if available. • A description of the transaction about which you are unsure. Please explain as clearly as you can why you believe there is an error or why you need more information. We will tell you the results of our investigation within 10 bank business days after we hear from you, and we will promptly correct any error we have made. If we need more time, however, we may take up to 45 days to investigate your complaint or question. In this case, we will provisionally credit your account within 10 bank business days for the amount you think is in error, so that you have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing, and we do not receive your letter in 10 bank business days, we reserve the right not to provisionally credit your account. If we conclude there was no error, we will send you a written explanation within three (3) bank business days after we complete our investigation. You may request copies of the documents that we used in our investigation. Limitation of Liability for Online Banking Transactions Tell us at once i...
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Additional Provisions Applicable Only to Consumer Accounts. When you use the Services in connection with consumer (personal) accounts, the information in this section applies to you.
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Additional Provisions Applicable Only to Consumer Accounts. THE TERMS OF THIS SECTION APPLY ONLY TO LINKED CONSUMER ACCOUNTS AND ONLY TO THE EXTENT THAT YOUR USE OF THE ONLINE BANKING SERVICES AND/OR YOUR APPLICABLE LINKED ACCOUNTS ARE PRIMARILY FOR PERSONAL, FAMILY, OR HOUSEHOLD USE. THE TERMS OF THIS SECTION DO NOT APPLY TO YOU TO THE EXTENT YOUR USE OF THE ONLINE BANKING SERVICES IS FOR NON- CONSUMER PURPOSES. BUSINESS ACCOUNTS ARE NOT PROTECTED BY CONSUMER PROTECTION LAWS INCLUDING, BUT NOT LIMITED TO, REGULATION E.
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Additional Provisions Applicable Only to Consumer Accounts 
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