Common use of Additional Provisions Applicable Only to Consumer Accounts Clause in Contracts

Additional Provisions Applicable Only to Consumer Accounts. A. In Case of Errors or Questions About Your Electronic Transactions Send us a secure online mail message or call us at 0.000.000.0000 If you are calling from outside of the continental U.S., call us collect at 0.000.000.0000. You may also write us at: Bank of America FL1-300-02-07 PO Box 25118 Tampa, FL 00000-0000 Contact us immediately if you think:  Your statement or transaction record is wrong  You need more information about a transaction listed on your statement  An unauthorized person has discovered your Online Banking passcode  Someone has transferred or may transfer money from your account without your permission  Bill payment transactions have been made without your authorization We must hear from you no later than 60 days after we have sent the FIRST statement on which the problem or error appeared (or 90 days if the problem or error relates to a bill payment from an account maintained at another financial institution). If you tell us verbally, we may require you to send us your complaint or question in writing or via email within ten

Additional Provisions Applicable Only to Consumer Accounts. A. In Case of Errors or Questions About A bout Your Electronic Transactions Send us a secure online mail message or call us at 0.000.000.0000 If you are calling from outside of the continental U.S., call us collect at 0.000.000.0000. You may also write us at: Bank of America FL1-300-02-07 PO Box 25118 Tampa, FL 00000-0000 Contact us immediately if you think:  • Your statement or transaction record is wrong  • You need more information about a transaction listed on your statement  • An unauthorized person has discovered your Online Banking passcode  • Someone has transferred or may transfer money from your account without your permission  • Bill payment transactions have been made without your authorization We must hear from you no later than 60 days after we have sent the FIRST statement on which the problem or error appeared (or 90 days if the problem or error relates to a bill payment from an account maintained at another financial institution). If you tell us verbally, we may require you to send us your complaint or question in writing or via email within ten

Additional Provisions Applicable Only to Consumer Accounts. A. In Case of Errors or Questions About A bout Your Electronic Transactions Send us a secure online mail message or call us at 0.000.000.0000 If you are calling from outside of the continental U.S., call us collect at 0.000.000.0000. You may also write us at: Bank of America FL1-300-02-07 PO Box 25118 Tampa, FL 00000-0000 Contact us immediately if you think:  Your statement or transaction record is wrong  You need more information about a transaction listed on your statement  An unauthorized person has discovered your Online Banking passcode  Someone has transferred or may transfer money from your account without your permission  Bill payment transactions have been made without your authorization We must hear from you no later than 60 days after we have sent the FIRST statement on which the problem or error appeared (or 90 days if the problem or error relates to a bill payment from an account maintained at another financial institution). If you tell us verbally, we may require you to send us your complaint or question in writing or via email within ten

Additional Provisions Applicable Only to Consumer Accounts. A. In Case of Errors or Questions About Your Electronic Transactions Send us a secure online mail message or call us at 0.000.000.0000 000.000.0000 If you are calling from outside of the continental U.S., call us collect at 0.000.000.0000. You may also write us at: Bank of America FL1-300-02-07 PO Box 25118 Tampa, FL 00000-0000 Contact us immediately if you think:  • Your statement or transaction record is wrong  • You need more information about a transaction listed on your statement  • An unauthorized person has discovered your Online Banking passcode  • Someone has transferred or may transfer money from your account without your permission  • Bill payment transactions have been made without your authorization We must hear from you no later than 60 days after we have sent the FIRST statement on which the problem or error appeared (or 90 days if the problem or error relates to a bill payment from an account maintained at another financial institution). If you tell us verbally, we may require you to send us your complaint or question in writing or via email within ten

Additional Provisions Applicable Only to Consumer Accounts. A. In Case of Errors or Questions About Your Electronic Transactions Send us a secure online mail message or call us at 0.000.000.0000 000.000.0000 If you are calling from outside of the continental U.S., call us collect at 0.000.000.0000. You may also write us at: Bank of America FL1-300-02-07 PO Box 25118 Tampa, FL 00000-0000 Contact us immediately if you think:  Your statement or transaction record is wrong  You need more information about a transaction listed on your statement  An unauthorized person has discovered your Online Banking passcode  Someone has transferred or may transfer money from your account without your permission  Bill payment transactions have been made without your authorization We must hear from you no later than 60 days after we have sent the FIRST statement on which the problem or error appeared (or 90 days if the problem or error relates to a bill payment from an account maintained at another financial institution). If you tell us verbally, we may require you to send us your complaint or question in writing or via email within ten