Support Policy definition
Examples of Support Policy in a sentence
ActiveNav must provide Customer support for the Service under the terms of ActiveNav's Customer Support Policy (Support), which is located at ▇▇▇▇▇://▇▇▇▇▇▇▇.▇▇▇▇▇▇▇▇▇.▇▇▇/cloud/.
Solo may modify the Technical Support Policy but agrees not to materially diminish the level of Support Services during the term of the Order Form.
Maintenance will be subject to the individual Product Life Cycle Support Status and Product Life Cycle Support Policy, which can be found at ▇▇▇▇://▇▇▇▇▇▇▇.▇▇▇▇.▇▇▇/en/content /productlifecycles.
During the Term, you are entitled to receive reasonable maintenance and support in accordance with our then-current Priority Engine Standard Maintenance and Support Policy available at: ▇▇▇.▇▇▇▇▇▇▇▇▇▇.▇▇▇/▇▇▇▇▇-▇▇▇-▇▇▇▇▇▇▇▇▇▇/.
In such instance, Subscriber will not have access to the Support Services directly and the Technical Support Policy will apply to Reseller’s submission of support tickets to Solo.