Support Policy definition

Support Policy shall have the meaning given to it in the Support Terms (defined below).
Support Policy means the then-current version of the Support Policy for the particular Service Offering, as set forth in the applicable Service Description.
Support Policy means the available technical support service plans located at ▇▇▇▇▇://▇▇▇▇▇▇▇▇▇.▇▇▇/support- policy/.

Examples of Support Policy in a sentence

  • ActiveNav must provide Customer support for the Service under the terms of ActiveNav's Customer Support Policy (Support), which is located at ▇▇▇▇▇://▇▇▇▇▇▇▇.▇▇▇▇▇▇▇▇▇.▇▇▇/cloud/.

  • Solo may modify the Technical Support Policy but agrees not to materially diminish the level of Support Services during the term of the Order Form.

  • Maintenance will be subject to the individual Product Life Cycle Support Status and Product Life Cycle Support Policy, which can be found at ▇▇▇▇://▇▇▇▇▇▇▇.▇▇▇▇.▇▇▇/en/content /productlifecycles.

  • During the Term, you are entitled to receive reasonable maintenance and support in accordance with our then-current Priority Engine Standard Maintenance and Support Policy available at: ▇▇▇.▇▇▇▇▇▇▇▇▇▇.▇▇▇/▇▇▇▇▇-▇▇▇-▇▇▇▇▇▇▇▇▇▇/.

  • In such instance, Subscriber will not have access to the Support Services directly and the Technical Support Policy will apply to Reseller’s submission of support tickets to Solo.


More Definitions of Support Policy

Support Policy means IFS’s policy document, as applicable and amended from time to time, further describing the contents and delivery of the Support Services.
Support Policy means the Snowflake Support Policy and Service Level Agreement ▇▇▇.▇▇▇▇▇▇▇▇▇.▇▇▇/▇▇▇▇▇-▇▇▇ or (or such successor URL as may be designated by Snowflake).
Support Policy means Silobreaker’s policy for providing support in relation to the Subscription Service as set out in Schedule 1 and amended from time to time.
Support Policy means the Miro Support Policy, the current version of which is here.
Support Policy means the support data sheet found at ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇.▇▇▇/resource/nasuni-support/,or a successor location that we point to, as may be updated from time to time.
Support Policy means the Collibra Support Policy, the current version of which is here: ▇▇▇▇▇://▇▇▇.▇▇▇▇▇▇▇▇.▇▇▇/support-policy.
Support Policy means the then-current version of the VMware cloud service offering support policies found here