Cloud Support Services definition

Cloud Support Services means our support capabilities for the online infrastructure through live Support-Chat, Email, and Phone.
Cloud Support Services means all support services to be provided by Contractor to Council in relation to the Cloud Services, and includes training, system monitoring, and other support services as specified in this Contract.

Examples of Cloud Support Services in a sentence

  • Action Item: Centerpoint Managed Cloud Support ServicesKelly Booten: The first action item is the Centerpoint Managed Cloud Support Services through Oracle Advanced Customer Services with the reseller DLT Solutions, LLC.

  • Contractor may not degrade or discontinue any features or functionality of its Cloud Support Services already being provided to HTFC, and/or require HTFC to migrate its usage to a replacement cloud service, including in a manner that might necessitate replacement or upgrades on HTFC's part, without providing HTFC with at least twenty-four (24) months' prior written notice.

  • DCI Cloud Support Services are performed at DCI facilities located in the United States and only by U.S. Persons.

  • What is Tech Data Cloud Support Services?A: Tech Data Cloud Support Services (CSS) is the new technical support service for existing or new CSPsubscriptions purchased from any of Tech Data’s digital platforms.

  • Access to CSP Cloud Support Services (CSS) If you need support for Microsoft CSP products, you have several options at your disposal for contacting Tech Data: ➢ Send an Email: If you have an issue or query related to CSP, you can contact the Tech Data Cloud Support Services helpdesk by email.

  • What is Tech Data Cloud Support Services?A: Tech Data Cloud Support Services (CSS) is the new technical support service for existing or new CSP subscriptions purchased from any of Tech Data’s digital platforms.

  • The guidance text is in grey and should be removed after the report is fully developed, but before it is submitted to the DISA Cloud Support Services Office (CSSO).

  • Fujitsu shall use commercially reasonable efforts to make the Cloud Support Services available to the Buyer in accordance with the Agreement, exercising all reasonable professional skill, care and diligence in supplying the Cloud Support Services.

  • The combination of objective requirements and subjective information enables the DISA Cloud Support Services Office (CSSO) to render a readiness decision based on a more complete understanding of the CSP’s security capabilities.Section 5, Capability Readiness is organized into three sections: Section 5.1, Federal and DoD Mandates, identifies a set of the mandates a CSP must satisfy.

  • Fujitsu may install any intrusion detection system ("IDS") in Fujitsu's equipment in order to help detect communications attempting to disrupt or disable any of the Cloud Support Services, hack into Fujitsu's equipment, or perform hacking using Fujitsu's equipment, including equipment installed for providing the Cloud Support Services (collectively, "Offensive Communication").

Related to Cloud Support Services

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Support Services the support services, as described in the Support Services Description, that We provide to You in respect of the Cloud Service.

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • Maintenance and Support Services means the services provided by Contractor under Appendix F.

  • Family support services means providing opportunities for

  • Support Services Policy means Elastic’s support services policy for a Product, as further described at a URL referenced in an applicable Addendum.

  • Cloud Services means SAP’s then-current cloud services offered under and described in detail in the applicable SAP PartnerEdge Model.

  • Community support services means services authorized,

  • Customer Services means the call centre for dealing with queries about your Card. You can contact Customer Services by calling 01 693 3333, or contacting us directly.

  • Cloud BPO Support means the then-current technical support services SAP provides to Provider for the SAP Cloud Services as described in the Cloud BPO Schedule.

  • Voice Services means the telecommunications services to be provided to you under Part A and as specified in your Application.

  • Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.

  • Program services means services that include all of the following provided they are pursuant to a program agreement: program needs assessment and development, job task analysis, curriculum development and revision, instruction, instructional materials and supplies, computer software and upgrades, instructional support, administrative and student services, related school to career training programs, skill or career interest assessment services and testing and contracted services.

  • Hosting Services means the provision, administration, and maintenance of servers and related equipment, the provision of bandwidth at the hosting facility, and the operation of the Application for access by Customer Users to be provided by the relevant hosting service provider.

  • Online Services means Microsoft-hosted services to which Customer subscribes under this Agreement. It does not include software and services provided under separate license terms.

  • Support Service means an activity, such as information technology, accounting, human resources, legal, and other support functions that are required to support the ongoing delivery of core services.

  • Beta Services means Xxxxxx services or functionality that may be made available to Customer to try at its option at no additional charge which is clearly designated as beta, pilot, limited release, developer preview, non-production, evaluation, or by a similar description.

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • Operations Support Systems (OSS means the suite of functions which permits CLEC to interface to the ILEC for pre-ordering, ordering, provisioning, maintenance/ repair and billing as described in the Attachment 07 – Operations Support Systems (OSS) herein.

  • Hospice services means palliative and supportive care and other services provided by an interdisciplinary team under the direction of an identifiable hospice administration to terminally ill hospice patients and their families to meet the physical, nutritional, emotional, social, spiritual, and special needs experienced during the final stages of illness, dying, and bereavement, as defined in Minnesota Statutes, § 144A.75, subd. 8, and includes the set of services as determined by the Medicare program under §1861(dd) of the Social Security Act and defined in 42 CFR § 418.3.

  • Passenger Services means the Franchisee's railway passenger services as specified in any Timetable and/or Plan of the Day including those railway passenger services which the Franchisee may delegate or subcontract or otherwise secure through any other person from time to time in accordance with the Franchise Agreement;

  • Training Services means access to Red Hat training courses, including online courses or courses provided at a site as may be agreed by the parties.

  • Broadband Services means Verizon's Fios or DSL-based Internet services (whichever applies). Verizon's DSL-based Internet service is also known as "High Speed Internet" ("HSI").

  • Processing Services means any and all services necessary or convenient for operation of the Program, including the issuance of cards or the processing of transactions or settlements in accordance with applicable Payment Network Rules and Applicable Law. Such services shall include: set-up and maintenance of cardholder accounts, transaction authorization, processing, clearing and settlement, Payment Network access, cardholder dispute resolution, Payment Network compliance, regulatory compliance, security and fraud control, customer service, collections and activity reporting.

  • Satellite services means communications capabilities that utilize an on-orbit satellite for transmitting the signal from one location to another.

  • Software Services means services that Customer provides to you that make available, display, run, access, or otherwise interact, directly or indirectly, with the Products. Customer must provide these services from data center(s) through the Internet, a telephone network or a private network, on a rental, subscription or services basis, whether or not Customer receives a fee. Software Services exclude any services involving installation of a Product directly on any End User device to permit an End User to interact with the Product.