TROUBLE SUPPORT Sample Clauses

TROUBLE SUPPORT. (a) Routine Maintenance. Clearwire shall perform routine maintenance sufficient to keep the Clearwire Wireless Broadband Network performing in accordance with all applicable specifications, which shall be delivered by Clearwire to AOL within forty-five (45) days following execution of this Agreement but in any event no later than ten (10) business days prior to Deployment Date. Clearwire shall provide at least five (5) business days notification to AOL prior to scheduling routine maintenance (i.e., maintenance for which a market-wide interruption of service is not anticipated) on the Clearwire Wireless Broadband Network. Notifications for scheduled maintenance shall be communicated in accordance with procedures to be agreed upon by Clearwire and AOL within forty-five (45) days following execution of this Agreement but in any event no later than ten (10) business days prior to Deployment Date. Such notification from Clearwire shall include the estimated start time and date, estimated finish time, description of work to be performed, and identification of the locations that shall be affected. Routine maintenance shall only be performed during off-peak hours, between 0000 and 0400 local time of the Market in which the maintenance shall occur ("Scheduled Maintenance Period"), excluding holidays, and shall not interrupt or have a disruptive impact on the performance of the Clearwire Wireless Broadband Network. Any routine maintenance that may result in a market-wide interruption of service shall be coordinated with the AOL NOC with at least twenty (20) days prior written notice. Any routine maintenance occurring outside the Scheduled Maintenance Period shall constitute a Network Outage. In the event that Clearwire fails to give AOL proper notice for routine maintenance, the full period of such routine maintenance shall constitute a Network Outage.
Sample 1
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TROUBLE SUPPORT. VENDOR hereby agrees to provide to the End-User a telephone number whereby all trouble calls concerning any aspect of the Product can be received and diagnosed. If the problem is not related to the Product, VENDOR will notify BELLSOUTH immediately of the problem and will advise the End-User of the transfer of the trouble report to BELLSOUTH.
Sample 1

Related to TROUBLE SUPPORT

  • TAX SUPPORT SERVICES BNY Mellon shall provide the following tax support services for each Fund:  Provide various data and reports as agreed upon in the SLDs to support TRP’s tax reporting and tax filing obligations, including: · Wash sales reporting; · QDI reporting; · DRD reporting; · PFIC analysis; · Straddle analysis; · Paydown adjustments; · Equalization debit adjustments · Tax compliance under §851, §817(h); · Foreign bond sale analysis (§988); · Troubled debt analysis; · Estimation of income for excise tax purposes; · Swap analysis; · Inflation adjustments; · §1256 adjustments; · Market discount analysis; OID adjustments; · CPDI analysis; · Shareholder tax reporting information (e.g. FTC, UGG income, foreign source income by country, exempt income by state);  Provide data, and reports based on such data, maintained by BNY Mellon on its fund accounting platform as reasonably requested by TRP to support TRP’s obligations to comply with requests from tax authorities and TRP’s tax reporting and tax filing obligations.  Assist with other tax-related data needs as mutually agreed upon in writing from time-to-time.

  • Product Support (a) This Agreement does not include technical support by MS to Company, OEM Customers or any end users. Company may be able to purchase technical support services from MS or a MS Party, under a separate agreement.

  • Customer Support Exhibit B, Customer Support Document to the AGTA, contains the obligations of Boeing relating to Materials (as defined in Part 3 thereof), training, services, and other things in support of aircraft.

  • Technical Support State Street will provide technical support to assist the Fund in using the System and the Data Access Services. The total amount of technical support provided by State Street shall not exceed 10 resource days per year. State Street shall provide such additional technical support as is expressly set forth in the fee schedule in effect from time to time between the parties (the “Fee Schedule”). Technical support, including during installation and testing, is subject to the fees and other terms set forth in the Fee Schedule.

  • Support During the term of this Addendum, State Street agrees to provide the support services set out in Attachment D to this Addendum.

  • Telephone Support The Fund Designated Persons may contact State Street’s HORIZONR Help Desk and Fund Assistance Center between the hours of 8 a.m. and 6 p.m. (Eastern time) on all business days for the purpose of obtaining answers to questions about the use of the System, or to report apparent problems with the System. From time to time, the Fund shall provide to State Street a list of persons who shall be permitted to contact State Street for assistance (such persons being referred to as the “Fund Designated Persons”).

  • TECHNICAL SUPPORT SERVICES 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

  • Software Support PFPC shall provide the following Software support services (“Software Support”):

  • Training and Support Distributor shall train and support its personnel or subcontractors for the satisfactory completion of its obligations under this Agreement. Supplier will assist in training by furnishing Distributor with English training literature. Supplier may, at his sole discretion, provide Distributor with his own personnel for training.

  • Service Level Agreement Subject to the terms and conditions of this Agreement, Bank agrees to perform the custody services provided for under this Agreement in a manner that meets or exceeds any service levels as may be agreed upon by the parties from time to time in a written document that is executed by both parties on or after the date of this Agreement, unless that written document specifically states that it is not contractually binding. For the avoidance of doubt, Bank’s Service Directory shall not be deemed to be such a written document.

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