Priority 2 Incident definition

Priority 2 Incident means that, due to this Incident, Serviced Equipment is degraded where some functions are not available. For example, if a full function ATM cannot receive deposits, but can dispense cash.
Priority 2 Incident means an Incident that causes normal business transactions in a Production System to be seriously affected and results in necessary tasks not being performed. This is caused by incorrect or inoperable functions in the Software that are required to perform such transactions and/or tasks.
Priority 2 Incident means any condition where a System is up, but there is partial loss of functionality (i.e., the System is working, but there is partial loss of data communication). For example, any condition where the Cell Site Hardware at any Cell Site is completely out of service is a Priority 2 Incident.

Examples of Priority 2 Incident in a sentence

  • Customer shall classify Incidents accurately, in accordance with the definitions of Priority 1 Incident, Priority 2 Incident, or Priority 3 Incident, below.

  • With respect only to the specific type of RSR referred to by State and Contractor as an 834 Transaction Removal, Contractor shall prioritize such RSRs between a Priority 2 Incident and a Priority 3 Incident.

  • The Digital Content Provider shall acknowledge receipt of the LEA’s initial notification of a Priority 2 Incident within 2 hours, and shall provide status updates thereafter.

  • If a Priority 1 or Priority 2 Incident occurs during Emergency Cover Time, the Contractor shall ensure that the CUSTOMER has continuous direct access by telephone to the Support Services Personnel so as to enable effective access to Support Services at all times.5. Resolution of Incidents(a) The Contractor shall respond to and fix all Incidents logged by the CUSTOMER in the course of their use of the System.

  • Where Immervox fails to resolve a Priority 1 or Priority 2 Incident within the Target Resolution Time, the Client may claim the following Service Credits for each Site affected (as determined by Immervox): ProductHours in excess of the applicable Target Resolution Time.Reduction in Recurring Monthly Charges per Site affected for the calendar month in which the fault occurred.

  • Restoration means fixing a Priority 1 or Priority 2 Incident or Problem to restore the Managed Application to normal operation.

  • In relation to the case management hearing on 5 March 2021, the respondent argues that the hearing was listed not only to consider whether the claimant required permission to amend its claims, but also to consider case management of the claims following their clarification, including but not limited to the question of whether judicial mediation should be offered, the number of witnesses that would be required and the length of the hearing.

  • Reconciliation Service Requests will be prioritized below a Priority 2 Incident and above a Priority 3 Incident.

  • Priority 3 Non-urgent failure: the Customer is unable to use an element of the Hosting Services, but neither a Priority 1 Incident nor a Priority 2 Incident has occurred.

  • Therefore, a “manual quotation” that is not automated—also known as a “slow quote”—can sometimes be the best quotation without being a protected quotation.


More Definitions of Priority 2 Incident

Priority 2 Incident means an incident where some functions or a business process is partially unusable or is affected to such an
Priority 2 Incident or “P2 Incident” means a partial loss of a critical business function already in production and/or significant degradation of the ability to provide service to the end user. This includes an incident with any application/database which is important to a client’s business or operations when the incident makes the application/database unusable or unavailable but a reasonable workaround exists. P2 Incident also includes incidents for which a workaround exists but requires extensive effort to implement. A P2 Incident may be closed after workaround is in place and reopened as a Priority 3.
Priority 2 Incident means an Incident which prevents the access to one or several web pages of a website and which is not caused by a wrong sizing of Licensee’s information system and/or which is not related to a test platform. An important slowdown is considered as a Priority 2 Incident.
Priority 2 Incident means an incident where some functions or a business process is partially unusable or is affected to such an extent that there is a serious impact on the productivity of TxDOT personnel.
Priority 2 Incident or “P2 Incident” means a partial loss of a critical business function already in production and/or significant degradation of the ability to provide service to the customer. P2 Incident includes incidents with any application/database which is important to a client’s business or operations and which make the application/database unusable or unavailable; a reasonable workaround does
Priority 2 Incident or “P2 Incident” means a partial loss of a critical business function already in production and/or significant degradation of the ability to provide service to the customer. P2 Incident includes incidents with any application/database which is important to a client’s business or operations and which make the application/database unusable or unavailable; a reasonable workaround does exist. P2 Incident also includes incidents for which a workaround exists but requires extensive effort to implement. Incident may be closed after workaround is in place and reopened as a Priority 3.“Priority 3 Incident” or “P3 Incident” means a degradation or loss of non-critical business functions already in production. Users can continue operating with the results being adequate to perform needed functionalities (although the process or format may be less than desirable). P3 Incident includes incidents which degrade system functionality or business performance; but major functions of the application/database still work. P3 Incident also includes incidents affecting a single user – preventing completion of a critical task but for which a reasonable workaround exists. Payment Terms Contractor shall provide invoices to USAC on a monthly basis during the Term. Each invoice shall describe the charges accrued during the applicable period, the line items, number of units processed/transactions completed, volume tier, and penalties (as applicable) and such other detail as is specified in the Contract.USAC may withhold payment of any portion of an invoice that it disputes in good faith. USAC is not liable to pay any charges not invoiced within ninety (90) days after Contractor was first permitted to invoice USAC for such charges.All charges will be payable in U.S. dollars. Third Party Agreements The Contract may include requirements regarding compliance with third party data sharing or similar agreements (such third parties areData Suppliers”).

Related to Priority 2 Incident

  • Priority 2 Individuals who are: Age 60 and over in need of the following medically related trips: • Need for life sustaining medical care such as dialysis, chemotherapy, radiation treatment • Multi-system failure or conditions requiring immediate medical supervision/care, e.g. diabetes, heart disease, Chronic Obstructive Pulmonary Disease (COPD) • Surgery or non-elective (immediate need) procedure

  • Priority Non-Tax Claim means any Claim other than an Administrative Expense Claim or a Priority Tax Claim, entitled to priority in payment as specified in section 507(a) of the Bankruptcy Code.

  • Unsuccessful Security Incident means a Security Incident such as routine occurrences that do not result in unauthorized Access, Use, Disclosure, modification, or destruction of information or interference with system operations in an Information System, such as: (i) unsuccessful attempts to penetrate computer networks or services maintained by Business Associate; and (ii) immaterial incidents such as pings and other broadcast attacks on Business Associate's firewall, port scans, unsuccessful log-on attempts, denials of service and any combination of the above with respect to Business Associate’s Information System.

  • Critical incident means an occurrence or set of events inconsistent with the routine operation of a facility, service setting, or otherwise routine care of a consumer. Critical incidents specifically include but are not necessarily limited to the following: adverse drug events; self-destructive behavior; deaths and injuries to consumers, staff and visitors; medication errors; residential consumers that are absent without leave (AWOL); neglect or abuse of a consumer; fire; unauthorized disclosure of information; damage to or theft of property belonging to consumers or the facility; other unexpected occurrences; or events potentially subject to litigation. A critical incident may involve multiple individuals or results.

  • serious incident means any incident that directly or indirectly led, might have led or might lead to any of the following:

  • Security Incident means any known successful or unsuccessful attempt by an authorized or unauthorized individual to inappropriately use, disclose, modify, access, or destroy any information or interference with system operations in an information system.

  • Unusual Incident means incidents involving serious illness or accidents, death of an individual, injury or illness of an individual requiring inpatient or emergency hospitalization, suicide attempts, a fire requiring the services of a fire department, an act of physical aggression, or any incident requiring abuse investigation.

  • Cyber Security Incident means any malicious or suspicious event that disrupts, or was an attempt to disrupt, the operation of those programmable electronic devices and communications networks including hardware, software and data that are essential to the Reliable Operation of the Bulk Power System.++

  • Data Incident means a breach of Google’s security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Customer Data on systems managed by or otherwise controlled by Google.

  • Priority habitat means a habitat type with unique or significant value to one or more species. An area classified and mapped as priority habitat must have one or more of the following attributes:

  • Priority Tax Claim means any Claim of a Governmental Unit of the kind specified in section 507(a)(8) of the Bankruptcy Code.

  • Cyber incident means actions taken through the use of computer networks that result in a compromise or an actual or potentially adverse effect on an information system and/or the information residing therein.

  • Nuclear incident means any occur- rence including an extraordinary nuclear oc- currence or series of occurrences at the loca- tion or in the course of transportation caus- ing bodily injury, sickness, disease, or death, or loss of or damage to property, or loss of use of property, arising out of or resulting from the radioactive, toxic, explosive, or other hazardous properties of the radioactive material.(b) Any occurrence including an extraor- dinary nuclear occurrence or series of occur- rences causing bodily injury, sickness, dis- ease or death, or loss of or damage to prop- erty, or loss of use of property, arising out of or resulting from the radioactive, toxic, ex- plosive or other hazardous properties of

  • Information Security Incident means (i) any actual or suspected incident involving Seller Information System that may involve Buyer’s Sensitive Information, or (ii) any actual or suspected unauthorized access to, use, or disclosure of Buyer’s Sensitive Information.