Maintenance and Support Phase definition

Maintenance and Support Phase means the period from the end of PBU until the end of the maintenance and support period of the Project;
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Examples of Maintenance and Support Phase in a sentence

  • The Maintenance and Support Phase includes the option for continued maintenance and support for up to seven additional years; the cost for Maintenance and Support years shall not be included in the Total System Cost above, since these services are optional.

  • The Maintenance and Support Phase of the Project includes all of the Warranty Service provisions described in Section E.29.

  • During this Phase the Contractor will provide all support level services, upgrades, and system enhancements outlined in the Maintenance and Support Phase, Section A.110.b through A.110.g below which includes the daily operations of the System.

  • During all Maintenance and Support Phase Years:1) The Contractor shall provide system maintenance, e.g. upgrades, enhancements and new releases, etc., and technical support for all products/services provided.

  • The maintenance period will reflect a “single integrated team” that consists of Contractor and DTMB personnel under the direction of DTMB.The Contractor will provide the activities and deliverables for the Maintenance and Support Phase that includes, but is not limited to the following:1.

  • The Maintenance and Support Phase will run for a period of five years after the date of Go-Live.

  • The Bidder shall comply with the SLAs to ensure adherence to project timelines, quality and availability of services throughout the duration of the Contract, i.e., during the Maintenance and Support Phase.

  • The penalties applicable for Maintenance and Support Phase of the project shall be on the payment associated with the Maintenance and Support Phase as mentioned in the Payment Schedule of the RFQ, and shall be calculated quarterly.

  • The objective of the Maintenance and Support Phase is to provide a high level of initial support to expedite ORS/DoIt’s “learning curve” and appropriate levels of technical support to identify and correct system problems not discovered during Acceptance Test in order to quickly mature the fielded system and to minimize the time required for staff to achieve the full benefit of system capabilities.

  • This shall include services provided during the Maintenance and Support Phase described in the SCOPE OF WORK (ATTACHMENT B).

Related to Maintenance and Support Phase

  • Maintenance and Support means updates, upgrades, patches, fixes, etc. and technical support provided for the Products and Services that Supplier is required to provide directly to DXC or a DXC Customer.

  • Maintenance and Support Services means the services provided by Contractor under Appendix F.

  • Maintenance Outage means NERC Event Type MO, as set forth in attached Exhibit B, and includes any outage involving ten percent (10%) of the Facility’s Net Output that is not a Forced Outage or a Planned Outage.

  • Planned Maintenance means any Maintenance BT has planned to do in advance.

  • Construction Phase Services means the coordination, implementation and execution of the Work required by this Agreement, which are further defined in Article 8.

  • maintenance order , in relation to a court, means an order made by a court —

  • Maintenance Adder means an adder that may be included to account for variable operation and maintenance expenses in a Market Seller’s Fuel Cost Policy. The Maintenance Adder is calculated in accordance with the applicable provisions of PJM Manual 15, and may only include expenses incurred as a result of electric production. Manual Load Dump Action:

  • Maintenance Term means the period of time for which Customer has purchased Maintenance Services, as evidenced by the Purchase Order delivered by Customer in connection therewith, together with all renewals effected in accordance with Section 4 of this Agreement.

  • Maintenance Schedule means a document which describes the specific scheduled maintenance tasks and their frequency of completion necessary for the safe operation of those aircraft to which it applies;

  • Maintenance work means the repair of existing facilities when the size, type or extent of such facilities is not thereby changed or increased. While “maintenance” includes painting and decorating and is covered under the law, it does not include work such as routine landscape maintenance or janitorial services.

  • Maintenance Program means LESSEE's maintenance program as approved by the Aviation Authority or such other maintenance program as LESSOR may, in its discretion, accept in writing.

  • Level 1 Support means qualifying and logging all Technical Support Incidents, answering technical inquiries via telephone support and email regarding the Work and performing limited diagnostic services.

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • Generator Maintenance Outage means the scheduled removal from service, in whole or in part, of a generating unit in order to perform necessary repairs on specific components of the facility, if removal of the facility meets the guidelines specified in the PJM Manuals.

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Maintenance Plan means a maintenance plan pursuant to N.J.A.C. 7:8-5.2(b) and 5.8 prepared by the design engineer for the stormwater management measures incorporated into the design of a major development.

  • Maintenance Programme shall have the meaning set forth in Clause 14.3; “Maintenance Period” shall have the meaning set forth in Clause 14.1; “Maintenance Requirements” shall have the meaning set forth in Clause 14.2;

  • Maintenance agreement means a contract of limited duration

  • Maintenance Test means the maintenance test set out in Clause 12.1 (Maintenance Test).

  • Airport Ground Support Equipment means vehicles and equipment used at an airport to service aircraft between flights.

  • Pre-Construction Phase Services means the participation, documentation and execution of Contractor’s Pre-Construction Phase deliverables as required by this Agreement and further defined in Article 5.

  • Operation and Maintenance or “O&M” shall mean all activities required to operate, maintain, and monitor the effectiveness of the RA as specified in the SOW or any EPA-approved O&M Plan.

  • Maintenance Services means SAP’s then-current maintenance and/or support services offered under and described in detail in the applicable SAP PartnerEdge Model.

  • Routine maintenance means actions performed on a regular or controllable basis or in response to uncontrollable events upon a highway, road, street, or bridge. Routine maintenance includes, but is not limited to, 1 or more of the following:

  • Support Services the support services, as described in the Support Services Description, that We provide to You in respect of the Cloud Service.

  • Maintenance Window means the weekly maintenance windows for the Cloud Service identified in xxxxx://xxxxxxx.xxx.xxx/maintenance-windows. SAP may update the Maintenance Window from time to time in accordance with the Agreement.