Support to centers. The second bullet point under Section 6.4 of the contract is hereby amended to delete reference to the current database of over 4,000 government customers. The text now reads: The current database of government customers will be used to survey, market to and interact with these customers efficiently and effectively. The sixth bullet point under Section 6.4, subset 5, of the contract is hereby amended to delete reference to: Assisting the centers in developing local economic benefit statements. The text now reads: Assisting the centers in communicating to local government entities the value and benefits of purchasing from the Department’s list of products and services available for procurement from qualified, non-profit agencies employing the blind or other severely handicapped. The sixth bullet point under Section 6.4, subset 7, of the contract is hereby amended to delete reference to: Assisting centers in moving existing stock.
Support to centers. Centers will be supported through IT solutions, marketing, bottom line support, and customer service. Respondent will provide all of the above listed items to these centers. • Respondent will provide a website to support many of its functions. The website will include information about the state use program, its partners, purposes and advantages. It will include an on-line catalog with shopping cart capability and P Card capacity that allows desktop procurement. It will be constantly updated to reflect the current procurement list. It will provide reports such as the annual report and cost benefit information and support centers with information through its newsletters. • The current database of over 4,000 government customers will be used to survey, market to and interact with these customers efficiently and effectively. • Repsondent will work with MyFloridaMarketplace to expand and build on the Respondent’s catalog and the link to provide direct access to the Provider’s website from MyFloridaMarketplace. • Monthly web marketing pieces will be provided that include center product/service highlights, surveys and new developments. • The use of a fully integrated ordering system that allows for “real time” processing and tracking of orders by state customer, work centers and Respondent, resulting in faster turnaround time in payment. • Marketing/selling by the Respondent’s staff of products and services offered through the program to current and potential customers either through direct marketing, including the use of a sales force or through the Provider’s web page. This marketing will be research based and include marketing of goods and services as well as the program mission. Other marketing activities will include: − Developing marketing packages that can be used statewide and also tailored to the local center level. − Working with centers to develop local markets. − Hosting local and state functions for customers to increase awareness of the program, its products and services. − Monitoring state and local bidding opportunities. − Assisting the centers in developing local economic benefit statements. − Providing data, white papers, media placements and other informational opportunities to assist at the state and local level in marketing. − Assisting centers in moving existing stock. • Continuation of the Advantage Program, a group buying program that provides materials and supplies to member centers at discounted rates. • Provision of training and media ...
