Repair Support Sample Clauses
The REPAIR SUPPORT clause outlines the obligations and procedures for providing assistance with the repair of goods or equipment covered by the agreement. Typically, this clause specifies the types of repair services available, the timeframe in which support must be provided, and any limitations or exclusions, such as coverage for only certain defects or damages. By clearly defining the scope and process for repair support, this clause ensures that parties understand their responsibilities and helps minimize disputes related to maintenance and service issues.
Repair Support. 11.1 Repair Orders 11.2 Repair Capabilities 11.3 Documentation
Repair Support. 20.1. Dealer shall be responsible for all field maintenance services to its customers and end users at its sole cost and expense.
20.2. In addition to repairs provided for pursuant to the provisions of this Agreement Fujitsu agrees to provide, at Fujitsu's standard price and terms for such work, repair service on all products ordered hereunder during the term of this Agreement and for a period of five (5) years from the shipment to Dealer of the particular product system or until Fujitsu provides (60) days notice of discontinuation to Dealer, if earlier.
20.3. Payment for repair services shall be made by Dealer within sixty (60) days of the invoice date. At the sole discretion of Fujitsu, Dealer may be required to pay for repair services prior to services actually being performed.
20.4. Return authorization procedures for repairs and repair services shall be governed by Fujitsu Return and Repair Policy in Attachment D hereto (which may be amended at any time by Fujitsu upon (30) days notice). Dealer agrees to utilize Fujitsu's repair services wherever practicable.
Repair Support. 9 13.1. Repairs........................................................9 13.2. Costs.........................................................10 13.3. Repair Orders.................................................10 13.4. Failure Analysis..............................................10 13.5.
Repair Support. Description: Responds to user help calls referred by the Help Desk. Diagnoses end-user equipment problems. Installs and relocates end-user devices. Repairs and services end-user equipment. Performs board-level maintenance and swap out of component part for ADPE, including PCs, printers, plotters, etc. Performs tests to locate problems using diagnostic software and electronic test equipment. Repairs/replaces broken or non-functional parts that prevent proper operation of mechanical devices. Tests ADPE to validate functionality. Installs/relocates hardware and software at a designated location and assists users with initial operating instructions. Adds or exchanges externally connected PC accessories and data communications equipment. Troubleshoots LAN's/WAN's and provides problem resolution for PC and data communications hardware. Adds or replaces boards, batteries, disk drives, and other PC components. Installs cabling for LANs, WAN's, etc. Attaches, detaches, or exchanges LAN cabling to workstations, servers, network devices, telecommunications and data communications equipment. Works independently.
Repair Support