IT Work Unit Volumes Sample Clauses

IT Work Unit Volumes. Exult and BPA shall consider the first [***]* as the period to develop the IT Work Unit algorithm and underlying assumptions. During this period the natural rate/size unit and the size requested metrics shall be collected. The parties intend that the basis shall reflect the quantity of regulatory changes, trade union contract changes, upgrades and small enhancement work required to be performed by Exult [***]* To the extent that any review of the IT Work Unit calculation algorithm generally determines that this intention is not being effectuated, the algorithm (or other aspects of the approach, as applicable) shall be adjusted as necessary. The reviews in subsequent years shall use each preceding year as the baseline. The format for representing the volume of IT Work Units is represented in the following table. This catalogue is subject to mutually agreed upon adjustments resulting from the IT Work Unit review process described above. CATALOGUE OF BPA WORK TYPES NATURAL NUMBER WORK UNIT / ANNUAL WORK WORK TYPE SIZE UNIT REQUESTED SIZE UNIT UNITS --------- --------- --------- --------- ----- Regulatory Changes (Small) Regulatory Changes (Medium) Regulatory Changes (Large) Union Contract Changes Small Enhancements Upgrades YEAR 1 TOTAL
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IT Work Unit Volumes. Exult and BPA shall consider [***]* as the period to develop the IT Work Unit algorithm and underlying assumptions. During this period the natural rate/size unit and the size requested metrics shall be collected. The parties intend that the basis shall reflect the quantity of regulatory changes, trade union contract changes, upgrades and small enhancement work required to be performed by Exult [***]* To the extent that any review of the IT Work Unit calculation algorithm generally determines that this intention is not being effectuated, the algorithm (or other aspects of the approach, as applicable) shall be adjusted as necessary. The reviews in subsequent years shall use each preceding year as the baseline. The format for representing the volume of IT Work Units is represented in the following table. This catalogue is subject to mutually agreed upon adjustments resulting from the IT Work Unit review process described above.
Sample 1
IT Work Unit Volumes. Exult and BPA shall consider [***]* as the period to develop the IT Work Unit algorithm and underlying assumptions. During this period the natural rate/size unit and the size requested metrics shall be collected. The parties intend that the basis shall reflect the quantity of regulatory changes, trade union contract changes, upgrades and small enhancement work required to be performed by Exult [***]* To the extent that any review of the IT Work Unit calculation algorithm generally determines that this intention is not being effectuated, the algorithm (or other aspects of the approach, as applicable) shall be adjusted as necessary. The reviews in subsequent years shall use each preceding year as the baseline. The format for representing the volume of IT Work Units is represented in the following table. This catalogue is subject to mutually agreed upon adjustments resulting from the IT Work Unit review process described above. CATALOGUE OF BPA WORK TYPES ------------------------------------------------------------------------------- WORK TYPE NATURAL NUMBER WORK UNIT / ANNUAL WORK SIZE UNIT REQUESTED SIZE UNIT UNITS ------------------------------------------------------------------------------- Regulatory ------------------------------------------------------------------------------- Changes (Small) ------------------------------------------------------------------------------- Regulatory Changes (Medium) ------------------------------------------------------------------------------- Regulatory Changes (Large) ------------------------------------------------------------------------------- -------- * Confidential treatment is requested for redacted portion. The confidential redacted portion has been omitted and filed separately with the Securities and Exchange Commission. 13 102 COMMERCIAL-IN-CONFIDENCE BP AMOCO/EXULT-PROJECT ATLAS ------------------------------------------------------------------------------- ------------------------------------------------------------------------------- Union Contract Changes ------------------------------------------------------------------------------- Small Enhancements ------------------------------------------------------------------------------- Upgrades ------------------------------------------------------------------------------- YEAR 1 TOTAL -------------------------------------------------------------------------------
Sample 1

Related to IT Work Unit Volumes

  • Contract Quantity The Contract Quantity during each Contract Year is the amount set forth in the applicable Contract Year in Section D of the Cover Sheet (“Delivery Term Contract Quantity Schedule”), which amount is inclusive of outages.

  • HOURS OF WORK AND WORK SCHEDULES 22.01 Except for employees subject to a particular work schedule according to clause 22.10, the duration of the regular work week is established at thirty-five (35) hours generally worked between 9:00 and 17:00 from Monday to Friday.

  • Service Levels Annex 1 to this Part A of this Call Off Schedule sets out the Service Levels the performance of which the Parties have agreed to measure. The Supplier shall monitor its performance of this Call Off Contract by reference to the relevant performance criteria for achieving the Service Levels shown in Annex 1 to this Part A of this Call Off Schedule (the Service Level Performance Criteria) and shall send the Customer a Performance Monitoring Report detailing the level of service which was achieved in accordance with the provisions of Part B (Performance Monitoring) of this Call Off Schedule. The Supplier shall, at all times, provide the Services in such a manner that the Service Levels Performance Measures are achieved. If the level of performance of the Supplier of any element of the provision by it of the Services during the Call Off Contract Period: is likely to or fails to meet any Service Level Performance Measure or is likely to cause or causes a Critical Service Failure to occur, the Supplier shall immediately notify the Customer in writing and the Customer, in its absolute discretion and without prejudice to any other of its rights howsoever arising including under Clause 12 of this Call Off Contract (Service Levels and Service Credits), may: require the Supplier to immediately take all remedial action that is reasonable to mitigate the impact on the Customer and to rectify or prevent a Service Level Failure or Critical Service Level Failure from taking place or recurring; and if the action taken under paragraph (a) above has not already prevented or remedied the Service Level Failure or Critical Service Level Failure, the Customer shall be entitled to instruct the Supplier to comply with the Rectification Plan Process; or if a Service Level Failure has occurred, deduct from the Call Off Contract Charges the applicable Service Level Credits payable by the Supplier to the Customer in accordance with the calculation formula set out in Annex 1 of this Part A of this Call Off Schedule; or if a Critical Service Level Failure has occurred, exercise its right to Compensation for Critical Service Level Failure in accordance with Clause 13 of this Call Off Contract (Critical Service Level Failure) (including subject, for the avoidance of doubt, the proviso in Clause 13.1.2 of this Call Off Contract in relation to Material Breach). Approval and implementation by the Customer of any Rectification Plan shall not relieve the Supplier of any continuing responsibility to achieve the Service Levels, or remedy any failure to do so, and no estoppels or waiver shall arise from any such Approval and/or implementation by the Customer. SERVICE CREDITS Annex 1 to this Part A of this Call Off Schedule sets out the formula used to calculate a Service Credit payable to the Customer as a result of a Service Level Failure in a given service period which, for the purpose of this Call Off Schedule, shall be a recurrent period of [one Month] during the Call Off Contract Period (the Service Period).

  • Service Level In the event that League InfoSight discovers or is notified by you of the existence of Non-Scheduled Downtime, we will use commercially reasonable efforts to determine the source of the problem and attempt to resolve it as quickly as possible.

  • Interconnection Customer Compensation If the CAISO requests or directs the Interconnection Customer to provide a service pursuant to Articles 9.6.3 (Payment for Reactive Power) or 13.5.1 of this LGIA, the CAISO shall compensate the Interconnection Customer in accordance with the CAISO Tariff.

  • Daily and Weekly Hours of Work The standard hours of work shall be the equivalent of thirty-five (35) hours of work per work week. This will be done by each Employee working a scheduled work week of five

  • Work Week and Work Day (a) (Applicable to full-time employees only) The normal or standard work week shall be an average of thirty-seven and one-half (37½) hours, with a normal or standard work day of seven and one-half (7½) hours except in those Hospitals where agreements already provide a standard or normal work week of less than thirty-seven and one-half (37½) hours per week and seven and one-half (7½) hours per day. (Those Hospitals with the lesser required hours shall reflect in the salary rates a pro-rata lesser amount compared with salaries for other Hospitals based on the ratio that the standard or normal hours of work at the Hospital concerned are to thirty-seven and one-half (37½) hours and shall appropriately reflect such hours in this Article). The length of time over which the hours of work per week are to be averaged shall be determined locally and shall be set out in the Local Provisions Appendix.

  • Delivery Points ‌ Project water made available to the Agency pursuant to Article 6 shall be delivered to the Agency by the State at the delivery structures established in accordance with Article 10.

  • Delivery Point (a) All Energy shall be Delivered hereunder by Seller to Buyer at the Delivery Point. Seller shall be responsible for the costs of delivering its Energy to the Delivery Point consistent with all standards and requirements set forth by the FERC, ISO-NE, the Interconnecting Utility and any other applicable Governmental Entity and any applicable tariff.

  • C1 Contract Price C1.1 In consideration of the Contractor’s performance of its obligations under the Contract, the Authority shall pay the Contract Price in accordance with clause C2 (Payment and VAT).

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