Customer Contact Centre Sample Clauses

Customer Contact Centre. 7.1 Inquiries or complaints may be made in person, in writing, by post, fax, email or by telephone.
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Customer Contact Centre. The following are the shifts as defined for the Customer Contact Centre. However, if the need arises for the Company to implement any additional shifts, the Company will engage in discussions with the Union prior to its implementation. Shift 1: Monday to Thursday 7:30 a.m. to 3:30 p.m. 1/2 hour lunch Friday
Customer Contact Centre. 13.1. SRT shall maintain for the Term a branded customer contact system which will provide a wide range of retailing and information provision services for Passenger Services including telesales, provision of telephone services for Disabled Persons and customer services activities. This customer contact system is to be for rail enquiries in respect of Passenger Services (and (subject to paragraph 13.2) enquiries relating to the Caledonian Sleeper Franchise) and is not to be promoted by SRT as dealing with other enquiries. SRT shall use reasonable endeavours to make the availability of such facility known to both customers and potential customers in Scotland, UK and internationally.
Customer Contact Centre. 8.1 Complaints and Inquiries may be made in person, in writing, by post, fax, email or by telephone. For purpose of reporting a complaint or making an inquiry, the following may be used: SMS number 22522 and WhatsApp number +000000000000 or you can contact us by via our Customer Care contacts on xxxxxxxxxxxxx@xxxxxxxx.xxx, +000 000 000000, +000 000 000000, +000 00 0000000.
Customer Contact Centre. 13.1. The Franchisee shall establish and create and maintain for the Franchise Term a branded customer contact system which will provide a wide range of retailing and information provision services for Passenger Services including telesales, provision of telephone services for Disabled Persons and customer services activities. This customer contact system is to be for rail enquiries in respect of Passenger Services (and (subject to paragraph 13.2) enquiries relating to the Caledonian Sleeper Franchise) and is not to be promoted by the Franchisee as dealing with other enquiries. The Franchisee shall use reasonable endeavours to make the availability of such facility known to both customers and potential customers in Scotland, UK and internationally.

Related to Customer Contact Centre

  • Customer Contact During the delivery phase of a Project Supplier may have direct communication with a Customer, limited solely to those communications necessary to affect provision of Services and/or Deliverables.

  • Customer Contacts CLEC, or CLEC's authorized agent, are the single point of contact for its End User Customers' service needs, including without limitation, sales, service design, order taking, Provisioning, change orders, training, maintenance, trouble reports, repair, post-sale servicing, Billing, collection and inquiry. CLEC will inform its End User Customers that they are End User Customers of CLEC. CLEC's End User Customers contacting Qwest will be instructed to contact CLEC, and Qwest's End User Customers contacting CLEC will be instructed to contact Qwest. In responding to calls, neither Party will make disparaging remarks about the other Party. To the extent the correct provider can be determined, misdirected calls received by either Party will be referred to the proper provider of Local Exchange Service; however, nothing in this Agreement shall be deemed to prohibit Qwest or CLEC from discussing its products and services with CLEC's or Qwest's End User Customers who call the other Party.

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • Purchase Order Contact Name Purchase Order Contact Name. This person is responsible for receiving Purchase Orders from TIPS. Xxxxx Xxxxxx Purchase Order Contact Email Purchase Order Contact Email xxxxx@xxxxxxxxxx.xxx 2 3

  • Contact Point 1. Each Party shall designate a contact point to facilitate communications between the Parties on any matter covered by this Agreement.

  • Contact Us If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to xxxx@xxxxxxxxxxxxxxx.xxx.

  • Business Contact Information Each party consents to the other party using its Business Contact Information for contract management, payment processing, service offering, and business development purposes related to the Agreement and such other purposes as set out in the using party’s global data privacy policy (copies of which shall be made available upon request). For such purposes, and notwithstanding anything else set forth in the Agreement with respect to Client Personal Information in general, each party shall be considered a data controller with respect to the other party’s Business Contact Information and shall be entitled to transfer such information to any country where such party’s global organization operates. EXHIBIT A DEFINITIONS

  • Online Services Microsoft warrants that each Online Service will perform in accordance with the applicable SLA during Customer’s use. Customer’s remedies for breach of this warranty are in the SLA. The remedies above are Customer’s sole remedies for breach of the warranties in this section. Customer waives any breach of warranty claims not made during the warranty period.

  • Support Contacts For the Software Subscriptions, you may contact Red Hat through your designated Support Contacts. You may designate up to the number of contacts described in Table 2.8 below based on the number of Standard and Premium Software Subscriptions you have purchased (other than for Academic Edition Customers with Campus Wide Subscriptions*). We will provide Subscription Services to you solely by communicating during the Hours of Coverage with the individual Support Contact(s) you appoint. For Premium Support, in order to receive 24x7 coverage for Severity 1 and 2 issues, you must provide a dedicated point of contact who will be available until the issue is resolved. You may change your designated Support Contacts by notifying us in writing and giving us five business days to process the change. The Support Contacts should have “read and write” access to the necessary files, English language communication skills and relevant technical knowledge.

  • Contact Points 1. Each Party shall designate a contact point to facilitate communications between the Parties on any matter covered by this Agreement. 2. Upon request of the other Party, the contact point shall identify the office or official responsible for the matter and assist, as necessary, in facilitating communication with the requesting Party. Contact points shall work jointly to develop agendas and make other preparations for the Free Trade Commission meetings and follow-up on the Free Trade Commission's decisions as appropriate; provide administrative support to the Panels established under Chapter 15 (Dispute Settlement) and address any other matter entrusted by the Free Trade Commission.

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