Incident Response Time definition

Incident Response Time means the length of time it takes for Cisco to provide You with an initial response, once an Incident has been logged by You.
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Incident Response Time means the applicable Service Level period during which the Contractor must respond to an Incident, commencing upon Incident Notification.
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Incident Response Time means the difference in time between when you create an Incident, and when AWS Managed Services provides an initial response via console, e- mail, or telephone.
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Examples of Incident Response Time in a sentence

  • According to the Incident priority, the following Incident Response Times shall apply: - Critical: within 2 hours - Major: within 4 hours - Normal: within 12 hours - Minor: within 24 hours Within the Incident Response Time, Customer will receive a simple response.

  • Within the Incident Response Time, Customer will receive a simple response.

  • Incident Response Time is the interval of time between the Evrotrust Support Team being notified that an incident has occurred, the start of incident resolution and the return of a message/confirmation that work on the incident has begun.

  • A joint LUL-Tube Lines signalling maintenance study is already underway, to address some of the issues identified in this report, with the following objectives: Phase 1: Incident Response Time.

  • Lin Hou, Yunteng Lao, Yinhai Wang, Zuo Zhang, Yi Zhang, and Zhiheng Li. Modeling Freeway Incident Response Time: A Mechanism-based Approach.

  • Incident Response Time and Resolution Time Objectives: Priority Response Time Objective Resolution Time Objective P1 - Urgent 15 minutes 1 hour P2 - High 30 minutes 4 hours P3 - Medium 60 minutes 24 hours P4 - Low 120 minutes 48 hours Business Continuity Plan Incidents impacting more than one Customer may invoke the Green Cloud Business Continuity Plan.

  • AIPs that are not able to meet their SLA targets for Service Availability, Incident Response Time, Incident Resolution Time, and Root Cause Analysis shall be subject to the penalties stated in the SLA.

  • The supplier will use its reasonable endeavours to deliver the following Incident Response Time in respect of Events as classified in the tables below.

  • Response time of the first-arriving Engine Company to a fire suppression Incident: Response Time Standard: The Fire Department has adopted a response/travel time standard of 6:30 for the arrival of the first engine company at a fire sup- pression incident, which the department should meet 90 percent of the time.

  • Support Ticket Incident Response Time NowSignage policy is to respond to all customer cases within 24 hours.


More Definitions of Incident Response Time

Incident Response Time means as defined in Table 3 (Incident Response Times) in paragraph 10.3.2; “Out of Hours” means any time outside of the Support Hours;
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Incident Response Time means the time taken for Kentik support personnel to acknowledge a reported issue, following submission via email to xxxxxxx@xxxxxx.xxx (for incidents) or xxxxxxx@xxxxxx.xxx (for enhancement requests). Response time may vary by incident severity: Type Description Response Time Critical System is down/unavailable, either for data ingest or for query access 4 hours Major System is up and partially functional; no data lost; some portal or query functionality unavailable; no workaround exists 4 hours Minor System is up and partially functional; no data lost; some portal or query functionality unavailable; workaround exists 8 hours Cosmetic System is up and fully functional; issue that does not affect functionality 24 hours Enhancement Request for new or extended functionality 48 hours
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Incident Response Time means the difference in time between when you create an Incident, and when AWS Managed Services provides an initial response via console, e-mail, service center, or telephone.
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Related to Incident Response Time

  • Response Time means the difference in time between the change of the component to be measured at the reference point and a system response of 90 per cent of the final reading (t90) with the sampling probe being defined as the reference point, whereby the change of the measured component is at least 60 per cent full scale (FS) and takes place in less than 0.1 second. The system response time consists of the delay time to the system and of the rise time of the system.

  • Testing-the-Waters Communication means any oral or written communication with potential investors undertaken in reliance on Section 5(d) of the Securities Act.

  • Written Testing-the-Waters Communication means any Testing-the-Waters Communication that is a written communication within the meaning of Rule 405 under the Securities Act.

  • First responder means an emergency medical care provider, a registered nurse staffing an authorized service program under Iowa Code section 147A.12, a physician assistant staffing an authorized service program under Iowa Code section 147A.13, a fire fighter, or a peace officer as defined in Iowa Code section 801.4 who is trained and authorized to administer an opioid antagonist.

  • Downtime means the Total Minutes in the Month during which the Cloud Service (or Servers for Server Provisioning) does not respond to a request from SAP’s Point of Demarcation for the data center providing the Cloud Service (or Server for Server Provisioning), excluding Excluded Downtime.

  • Receiving waters means the waters of the state into which point and non-point sources flow.

  • Unplanned Service Interruption means any Service Interruption where events or circumstances prevent the timely communication of prior warning or notice to the Retailer or any affected Consumer, as anticipated in schedule 5 that relate to Unplanned Service Interruptions;

  • Future Response Costs means all costs, including, but not limited to, direct and indirect costs, that the United States incurs in reviewing or developing deliverables submitted pursuant to this CD, in overseeing implementation of the Work, or otherwise implementing, overseeing, or enforcing this CD, including, but not limited to, payroll costs, contractor costs, travel costs, laboratory costs, the costs incurred pursuant to ¶ 11 (Emergencies and Releases), ¶ 12 (Community Involvement) (including the costs of any technical assistance grant under Section 117(e) of CERCLA, 42 U.S.C. § 9617(e)), ¶ 32 (Access to Financial Assurance), Section VII (Remedy Review), Section VIII (Property Requirements) (including the cost of attorney time and any monies paid to secure or enforce access or land, water, or other resource use restrictions and/or to secure, implement, monitor, maintain, or enforce Institutional Controls including the amount of just compensation), and Section XIV (Dispute Resolution), and all litigation costs. Future Response Costs shall also include all Interim Response Costs, [and] all Interest on those Past Response Costs SDs have agreed to pay under this CD that has accrued pursuant to 42 U.S.C. § 9607(a) during the period from [insert the date identified in the Past Response Costs definition] to the Effective Date [include the following text if ATSDR is currently conducting activities or anticipates doing so in the future: , and Agency for Toxic Substances and Disease Registry (ATSDR) costs regarding the Site].