Out of Hours. The provisions in Schedule 8 of the TCS will apply to recognise the unsocial nature of work done Out of Hours, which is any time that falls outside the period of 07:00 to 21:00 Monday to Friday and any time on a Saturday or Sunday, or statutory or public holiday, and the flexibility needed by doctors who work at these times as part of a more varied overall working pattern. Remuneration for work done out of hours is covered by clause 23 below. On any occasion where a doctor is scheduled to work during the Out of Hours period, the employing organisation will ensure that the doctor has adequate rest both before and after this period of duty.
Out of Hours. 8.1 The provisions in Schedule 8 of the TCS will apply to recognise the unsocial nature of work done Out of Hours and the flexibility needed by doctors who work at these times as part of a more varied overall working pattern.
Out of Hours. SERVICES44 44 A contractor is required to provide out of hours services under the Contract if it falls within the categories specified in regulations 30 to 31 of the Regulations: otherwise it is a matter for negotiation between the parties. This means that the Contractor must provide out of hours services under the Contract in the following circumstances:-
Out of Hours. Customers can report Incidents outside Normal Business Hours, however no proactive updates will be supplied.
Out of Hours. In March 2020, at the beginning of the pandemic, the HSE agreed with the GP Out of Hours (OOH) Co-operatives changes in the way they would be paid to deliver services in respect of GMS patients. Rather than provide payment on a fee-per- consultation basis, OOH services have since then been paid a flat grant, based on 2019 levels of activity. This change allowed for the maintenance of services in the uncertain environment of the time, when the potential for greatly reduced income levels might have threatened the services’ viability, and was implemented at no additional cost. The same level of payments were provided to the OOH services in 2021, 2022 and up to 30th June 2023. Under this Agreement the parties agree that OOH Co-Ops can revert to the pre-covid contractual arrangements, that being the OOH STC rate of €41.63 for each in person consultation (treatment Centre based and Domiciliary) provided by the Co-ops, with effect from 1st, September, 2023. However, recognising that some OOH Co-Operatives have significantly revised their business arrangements during Covid, and wish with the agreement of their members to continue on the existing grant system, this will be facilitated by the HSE.
Out of Hours. If a fault occurs outside of normal office hours please contact 00000 000 000 and leave a message. Messages are periodically checked and calls returned once they have been prioritised. Contract holders will be issued with another telephone number to contact the Topline ‘on-call’ engineers for assistance during the weekend/public holidays. Two engineers on call (one in the North and one in the South) will be available to offer telephone support as they are responsible for the whole of the UK. If our engineer is within reasonable travelling distance and has the parts available to rectify your fault they can attend your site. However, this visit must be covered by a valid purchase order (given to the engineer) and may be subject to charges for out of hours working. If there is an emergency or life threatening situation every effort will be made to attend and assist you. SERVICE REQUESTS Please provide as much notice as possible when requesting a service visit which must be accompanied with a valid purchase order. Also please advise us of any equipment that appears to need replacement or repair when placing the order. Those clients with multiple visit service contracts will have their visits scheduled according to the type of contract with us (two/four). Should you need to call a visit forward, or amend the schedule, please contact our head office on 01323 440 760. CLIENTS OBLIGATIONS Staff should keep the equipment clean and ensure that any chemical spillage or leaks are dealt with promptly to avoid potential damage to the equipment, and negate the risks to the Health and Safety of your staff and patrons. The equipment must be operated by competent and trained employees, who will be responsible for all the regular maintenance called for in the operations manual. Only trained employees will be offered guidance to the operation of the equipment. It is the client’s responsibility to ensure that all employees having access to the equipment are fully conversant with the operation of the said equipment and are trained in all aspects of handling chemicals.
Out of Hours. SERVICES30
Out of Hours. At customer's request, Xxxxxxx may provide ‘out of hours’ cover beyond the services Hours. This cover would be accessed by a call to a mobile / pager number, rather than the CSH, and would provide a return telephone call to the caller, and telephone advice. Where necessary and practicable dial in support will be provided (N.B. There may be occasions where the support resource is actually in transit between home and office and would address the issue on arrival at the office). costs for "out of hours" service will depend on the actual hours covered; and an estimate of such cost can be supplied by Xxxxxxx on request.
Out of Hours. The Service Provider will not provide an out of hours support service and calls or emails received outside normal working hours will go to an answering service and a ticket will automatically be raised in our support desk. No action is guaranteed until the next working day within the SLA. If you require an out of hours service this can be arranged as part of a Priority or Fully Managed support package.
Out of Hours. 13.2.1.Out of Hours are 18:01 to 08:29 AM Monday to Friday and all of Saturday and Sunday. 13.2.2.Public holidays are deemed as Out of Hours.
