Mean Held Order Interval Sample Clauses

Mean Held Order Interval. This metric is computed at the close of each report period. The held order interval is established by first identifying all orders, at the close of the reporting interval, that both have not been reported as completed in SOCS and have passed the currently committed due date for the order and identifying all orders that have been reported as completed in SOCS after the currently committed due date for the order. For each such order, the number of calendar days between the earliest committed due date on which BellSouth had a company missed appointment and the close of the reporting period is established and represents the held order interval for that particular order. The held order interval is accumulated by the standard groupings, unless otherwise noted, and the reason for the order being held. The total number of days accumulated in a category is then divided by the number of held orders within the same category to produce the mean held order interval. The interval is by calendar days with no exclusions for Holidays or Sundays. CLEC Specific reporting is by type of held order (facilities, equipment, other), total number of orders held, and the total and average days. Held Order Distribution Interval: This measure provides data to report total days held and identifies these in categories of >15 days and > 90 days. (Orders counted in >90 days are also included in > 15 days). Calculation Mean Held Order Interval = a ÷ b • a = Sum of held-over-days for all Past Due Orders Held for the reporting period • b = Number of Past Due Orders Held and Pending But Not Completed and past the committed due date Held Order Distribution Interval (for each interval) = (c ÷ d) X 100 • c = # of Orders Held for > 15 days or # of Orders Held for > 90 days • d = Total # of Past Due Orders Held and Pending But Not Completed) Report Structure • CLEC Specific • CLEC Aggregate • BellSouth Aggregate • Circuit Breakout < 10, > 10 (except trunks) • Dispatch/Non-Dispatch P-1: Mean Held Order Interval & Distribution Intervals Data Retained Relating to CLEC Experience Relating to BellSouth Performance • Report Month • CLEC Order Number and PON (PON) • Order Submission Date (TICKET_ID) • Committed Due Date (DD) • Service Type (CLASS_SVC_DESC) • Hold Reason • Total line/circuit count • Geographic Scope Note: Code in parentheses is the corresponding header found in the raw data file. • Report Month • BellSouth Order Number • Order Submission Date • Committed Due Date • Service Type • Hold Rea...