Helpline. Calls by the Subscriber or the Authorized Representative from Registered Mobile Numbers and/or Registered Telephone Number and/or Additional Registered Number, will be identified by the Helpline. The Company reserves the right to ask questions to verify the identity of the caller. If calls are made from an unregistered number, the Company may seek verification details in accordance with a verification process. Upon identification of the Subscriber Account, the Subscriber may be given an option to de-register the existing number and replace it with the new number. The Company reserves the right to monitor and record the calls made by the Subscriber to the Company.
Helpline. 2.1.1 The Contracting Body requires an offline technical/help desk for online support within normal working hours to deal with any customer issues. Supplier confirmed compliance.
Helpline. For NOAA employees, affiliates, and contractors who have experienced sexual assault or sexual harassment, NOAA has established the NOAA Sexual Assault/Sexual Harassment (SASH) helpline. This helpline is designed to provide crisis intervention, referrals, and emotional support to those who are victims and/or survivors of sexual harassment or sexual assault within the workplace. Contractor employees may use the helpline to receive live, confidential, one-on-one support in an occurrence of sexual harassment or assault by a Federal Government employee. All services are anonymous, secure, and available worldwide, 24 hours a day, seven days a week. The NOAA SASH helpline is accessible through a variety of channels, including: ● Phone: 0-000-000-0000 ● Website & Online Chat: xxxx://XXXXXXXXXxxxxxxx.xxx ● Mobile App: NOAA SASH Helpline (available via iOS and Android App Stores) ● Text: (000) 000-0000
Helpline. 8.1 We will operate an office hours telephone helpline, and an out of hours telephone helpline, as specified in the Client Guide. This line can be used in relation to problems such as: your care needs changing, or your Careworker not arriving as expected. For the avoidance of doubt, this telephone number should not be used for medical or other emergencies.
Helpline. The Camperman Head Office offers a 7-day-a-week Australia-wide help and information service. Please call TOLL FREE on 0000 000 000 for on-road service. Any
Helpline. Phone duty shifts will be two hours (2 people to a shift); staff attorneys and advocates shall be scheduled for 2-3 helpline two hour shifts a month. The two-hour shift is temporary, and as progress toward reopening takes place the 4-hour shifts will resume. Any HAC staff attorneys or advocates who file reasonable accommodation or exemption forms to opt-out of participating in the drop-in services will be scheduled for 4-5 two- hour helpline shifts a month Roll-out An info session will take place about all of this where the final written plan is shown and distributed with an opportunity to ask questions. At the meeting, staff should be informed that they could be assigned up to two 3 or 4 hour shifts in-person duty shifts per month. A timeline will be distributed that includes:
Helpline. The EBS shall establish a telephone Helpline to provide basic answers to client questions regarding the NHC. The Helpline shall be staffed and equipped in appropriate technologies, e.g., TTY/TDD and language services, etc., to accommodate the client needs. The Helpline shall:
Helpline. The Firm shall at all times during its appointment make available a helpline facility (the "Helpline") on the following basis:
Helpline. The Firm shall at all times during its appointment make available a Helpline on the following basis:
Helpline. SOS shall provide a helpline staffed by experienced technical personnel. The hours for the helpline shall be 9:00 a.m. to 6:00 p.m. CST Monday through Thursday, and 9:00 a.m. to 5:00 p.m. on Friday. This service is designed to handle technical operations issues and questions. The first year of helpline service shall be included as part of the purchase price of the Licensed Software. Subsequent helpline support can be purchased from SOS in accordance with Attachment 1.
