GRIEVANCE AND DISPUTE AVOIDANCE PROCEDURE. 19.1 Any grievance, industrial dispute, or matter likely to create a dispute arising from this Agreement should be dealt with in the following manner:
GRIEVANCE AND DISPUTE AVOIDANCE PROCEDURE. This procedure aims to avoid industrial disputes, or where a dispute occurs, to provide a means of settlement based on consultation, co-operation and discussion, and the avoidance of interruption to work. Any grievance of dispute will be handled as follows: All parties have the right to seek representation in order to resolve any dispute. Stage 1: Discussions between the employee/s and the relevant supervisor/manager Stage 2: Discussions between the employees and their representatives with the Human Resources Officer or nominated SA TAB Representative Stage 3: Discussions between the employee and their representative with the Corporate Services Manager. At this stage, discussions may include representation to SA TAB’s General Manager. A dispute will not be referred to the next stage until a genuine attempt to resolve the matter has been made at the appropriate level. There shall be a commitment by the parties to achieve adherence to this procedure, including the earliest possible advice by one party to the other of any issue or problem which may give rise to a grievance or dispute. Throughout all stages of the procedure, all relevant facts shall be clearly identified and recorded. Sensible time limits shall be allowed for the completion of the stages of the discussions. Discussions outlined in stages 1 and 2 above should, if possible, take place within 5 working days after the request of the employee/s or their representative. Emphasis should be placed on a negotiated settlement. However, if the process is exhausted without the dispute being resolved, any party may refer the matter to the Industrial Relations Commission of South Australia to assist in resolving the dispute through conciliation or arbitration. In order to allow for peaceful resolution of grievances, the parties shall be committed to avoid industrial disputation whilst the procedures of negotiation and conciliation are being followed. The parties shall ensure that all practices applied during the operation of the procedures are in accordance with safe working practices.
