Complaints. The Local Manager maintains procedures in accordance with FSA Rules for the effective consideration and handling of client complaints. Complaints will be considered promptly by the appropriate supervisory manager who is not personally involved in the subject matter of the complaint. Where appropriate, the complaint will be passed to the Compliance Officer.
Appears in 81 contracts
Samples: Sub Advisory Agreement (Morgan Stanley Global Dividend Growth Securities), Sub Advisory Agreement (Morgan Stanley Series Funds), Sub Advisory Agreement (Morgan Stanley European Equity Fund Inc.)
Complaints. The Local Manager maintains procedures in accordance with FSA Rules for the effective consideration and handling of client complaints. Complaints will be considered promptly by the appropriate supervisory manager who is not personally involved in the subject matter of the complaint. Where appropriate, the complaint will be passed to the Compliance Officer.
Appears in 1 contract
Samples: Investment Sub Advisory Agreement (Van Kampen Series Fund, Inc.)