Alternative Service Locations for Seniors and Disabled Customers Sample Clauses

Alternative Service Locations for Seniors and Disabled Customers. 611 Contractor shall allow for Seniors and Persons that have a disability as defined by the Americans with 612 Disabilities Act (which means Public Law 101-336, 000 Xxxx. 000, 00 X.X.X. 00000-00000 and 27 U.S.C. 225 613 and 611, and all Federal rules and regulations relating thereto) that are Occupants of Single-Family 614 Premises to receive Collection services at a location other than Curbside at no extra charge to the 615 Customer. Contractor shall review all applications made by Senior Customers (which shall include a 616 driver’s license or birth certificate) and by disabled Customers (which shall include statements from 617 physicians) to determine conformance with this exemption provision and shall grant exemptions, if 618 applicable. Contractor shall make reasonable accommodations with regard to provision of and servicing 619 of Containers (e.g., Container size and type, placement of Containers for Collection, etc.) at no additional 620 cost to the Customer. 621 J. Senior Rates 622 Contractor shall bill Customers who qualify as seniors at the Rate specified in Exhibit L, approved by City 623 as a percentage of the Rate Contractor charges other Single-Family Customers for comparable level of 624 service. Contractor shall verify Customer’s eligibility for the Senior discount using driver’s license or birth 625 certificate and proof of residency. 626 K. Billing Coordination 627 Contractor shall work with appropriate City representatives to coordinate with water and sewer utility 628 billing in the application of billing and service standards consistent with the City’s Municipal Code. For 629 example, and not by way of limitation, Municipal Code Section V-200-3.20 requires that service be 630 provided to a property unless terminated due to non-occupancy. In order to comply with these City of Milpitas/Milpitas Sanitation, Inc. 631 requirements, Contractor must coordinate with City staff to ensure that services provided under this 632 Agreement are not terminated unless the City has approved the change in occupancy status and that the 633 schedule for terminating all services, including water and sewer, is coordinated.
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