Service Level Warranty definition

Service Level Warranty is described and defined in Section 5.2 below.
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Service Level Warranty is described and defined in Section 5.2 of the MSA.
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Service Level Warranty means the warranty that the production System will be available to Customer as described in the Service Level Warranty section of this Addendum.
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Examples of Service Level Warranty in a sentence

  • Notwithstanding anything to the contrary in this Schedule A, the Service Level Warranty set forth herein shall only be available to Eligible Customers.

  • This Agreement sets forth Customer’s sole and exclusive remedy for any failure by Dedrone to meet the Service Level Warranty.

  • This Service Level Warranty will not commence until the System has been released for production use and will continue until the expiration or earlier termination of the Term of the applicable Order Form.

  • Sections 6.6 (Service Credits), 6.7 (Maximum Service Credits) and 6.8 (Termination) state Customer's sole and exclusive remedy for any noncompliance with the Service Level Warranty.

  • The Service Credits, and Termination sections above state Customer's sole and exclusive remedy for any noncompliance with the Service Level Warranty.

  • Customer may terminate the Order Form for cause and without penalty if: (a) Customer receives a total of four (4) Service Credits during any annual period under the Order Form; and (b) SAS breaches the Service Level Warranty in any subsequent calendar month during such annual period.

  • END OF EXHIBIT C EXHIBIT D - ATTACHMENTS Attachment No. 1 – Work Order Form Attachment No. 2 – Acceptance and Signoff Form Attachment No. 3 – Purchasing Group Member Location Listing Attachment No. 4 – NeoGov Addendum to Master Agreement Terms and Conditions Attachment No. 5 – NeoGov Service Level Warranty ATTACHMENT NO.

  • SAS’ Service Level Warranty applies to production Systems only and is dependent on Customer submitting all required Customer Materials to SAS in accordance with the Agreement.

  • The Service Level Warranty will not apply to: (a) non- hosted Software; (b) technical support; or (c) telecommunications lines.

  • This is Your sole and exclusive remedy for failure to meet the Service Level Warranty.


More Definitions of Service Level Warranty

Service Level Warranty means the service level warranty, as set forth in Schedule 3.
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Service Level Warranty means the warranty that the production System will be available to Customer as described in the Service Level Warranties provision of this Addendum.
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Service Level Warranty means the warranty that the production instance will be available to Customer as described in the Service Level Warranty section of this Addendum.
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Related to Service Level Warranty

  • Service Level means the standard set forth below by which IBM measures the level of service it provides in this SLA.

  • Service Levels means any service levels applicable to the provision of the Services under this Call Off Contract specified in Annex 1 to Part A of Call Off Schedule 6 (Service Levels, Service Credits and Performance Monitoring);

  • Service Level Standards has the meaning ascribed thereto in Section 2.1 hereof.

  • Service Level Agreement or SLA means the processes, deliverables, key performance indicators and performance standards relating to the Services to be provided by the Service Provider;

  • Service Level Failure means a failure to perform the Software Support Services fully in compliance with the Support Service Level Requirements.

  • Service Level Agreement (SLA means the Contractual Commitment that prevails between the Buyer and the Service Provider with regard to type of service to be provided, deliverables, desired performance level, reliability and responsiveness, monitoring process and service level reporting, response and issue resolution time-frame, repercussions / penalties / remedies for service provider not meeting its commitment. The SLA of a particular contract may carry the matrix regarding the delivery of the goods and/or services and the corresponding penalties or remedies and liquidated damages as applicable.

  • Service Level Credit is defined in Section 8.

  • Service Specification means and include detailed description, statements to technical data, performance characteristics, and standards (Indian as well as) as applicable and as specified in the Contract as well as those specifications relating to Industry standards and codes applicable to the performance of the work, work performance quality and the specifications affecting the works or any additional specification required to be produced by the DCO to meet the design criteria.

  • Service Specifications means the following documents, as applicable to the Services under Your order:

  • Web Site Accessibility Standards/Specifications means standards contained in Title 1 Texas Administrative Code Chapter 206.

  • flight information service means a service provided for the purpose of giving advice and information useful for the safe and efficient conduct of flights;

  • Custom Local Area Signaling Service Features (CLASS Features) means certain Common Channel Signaling based features available to End Users, including: Automatic Call Back; Call Trace; Distinctive Ringing/Call Waiting; Selective Call Forward; and Selective Call Rejection.

  • Service delivery area means the defined geographic area for delivery of program services.

  • Peer support specialist means an individual who has experienced a severe and persistent mental illness and who has successfully completed standardized training to provide peer support services through the medical assistance program or the Iowa Behavioral Health Care Plan.

  • Software Update means a package used to upgrade software to a new version including a change of the configuration parameters.

  • Toll Billing Exception Service (TBE means a service that allows End Users to restrict third number billing or collect calls to their lines.

  • Locational Deliverability Area Reliability Requirement means the projected internal capacity in the Locational Deliverability Area plus the Capacity Emergency Transfer Objective for the Delivery Year, as determined by the Office of the Interconnection in connection with preparation of the Regional Transmission Expansion Plan, less the minimum internal resources required for all FRR Entities in such Locational Deliverability Area.

  • Service User means the person directly receiving the Services provided by the Provider as specified in the Service Specifications and includes their Carer and Legal Guardian where appropriate Service Quality Performance Report means a report as described in Appendix J (Service Quality Performance Report)

  • Support Service means an activity, such as information technology, accounting, human resources, legal, and other support functions that are required to support the ongoing delivery of core services.

  • Support Services the support services, as described in the Support Services Description, that We provide to You in respect of the Cloud Service.

  • Service Software means any and all software applications and any third-party or other software, and all new versions, updates, revisions, improvements and modifications of the foregoing, that Contractor provides remote access to and use of as part of the Services.

  • Calling Name Delivery Service (CNDS means a service that enables a terminating End User to identify the calling Party by a displayed name before a call is answered. The calling Party’s name is retrieved from a calling name database and delivered to the End User’s premise between the first and second ring for display on compatible End User premises equipment.

  • PJM Region Reliability Requirement means, for purposes of the Base Residual Auction, the Forecast Pool Requirement multiplied by the Preliminary PJM Region Peak Load Forecast, less the sum of all Preliminary Unforced Capacity Obligations of FRR Entities in the PJM Region; and, for purposes of the Incremental Auctions, the Forecast Pool Requirement multiplied by the updated PJM Region Peak Load Forecast, less the sum of all updated Unforced Capacity Obligations of FRR Entities in the PJM Region.

  • Software Updates means the Software releases, service packs, build updates or emergency fixes released from time to time in accordance with the Vocera’s update policy for such Software.

  • Information Service Traffic means Local Traffic or IntraLATA Toll Traffic which originates on a Telephone Exchange Service line and which is addressed to an information service provided over a Party's information services platform (e.g., 976).

  • Standard Interface means an interface that either is an official standard defined by a recognized standards body, or, in the case of interfaces specified for a particular programming language, one that is widely used among developers working in that language.