Designated Support Contact definition

Designated Support Contact is defined as: for Customer Hosted Software: as specified in Table 2.1; and for Vocera Hosted Services: Any authorized administrator or user of the Vocera Hosted Service.

Designated Support Contact means any Customer employee appointed by Customer who has been trained and certified by MobileIron to be a primary Customer contact with MobileIron for support services.

Designated Support Contact means a member of Agilos, technical support team who is capable of managing the End User’s Support Cases(s). Agilos may, in its sole discretion, assign an End User a different Designated Support Contact at any time.

Examples of Designated Support Contact in a sentence

• Only a Designated Support Contact shall be permitted to contact MRI for any Maintenance and Support services and shall have the authority to (i) log case requests; and (ii) receive status updates on cases.

• At least one (1) Administrator must be a Designated Support Contact.

• Upon receipt of a support request from a Designated Support Contact, We will use commercially reasonable efforts to promptly contact the Designated Support Contact via email, telephone, or other means in Our reasonable discretion, to confirm the priority level of the service call.

• The Designated Support Contact may report Incidents to MobileIron through MobileIron’s Support Portal (available at xxxxx://xxxx.xxxxxxxxxx.xxx) or support telephone helpline, and thereafter, the parties may cooperate to address the Incidents via email, telephone or the Support Portal.

• The Designated Support Contact should have the following information available prior to calling Extricity: Extricity product and version, single or multi-processor, available disk space, installed memory and hard disk space, client operating system, server operating system (including Service Pack), MS SQL server version (including Service Pack), the type of firewall used (and whether Alliance Proxy is used), and a listing of Adapters and Plug-Ins.

More Definitions of Designated Support Contact

Designated Support Contact means any Customer employee appointed by Customer who has been trained by XXXXXXXX.XX to be a primary Customer contact with XXXXXXXX.XX for support services.

Designated Support Contact means Licensee's employee who is authorized to contact the XACCT support center.

Designated Support Contact means the Customer employee appointed by Customer as its primary Customer contact with TOTALCAE for support services.

Designated Support Contact means the contact person or group designated by Customer (or Offshore) and agreed to by Chordiant Product Support (EDC or Onshore PS irrespectively) who has been trained in the use of the Software and who keeps current their knowledge of same through regular use of the Software and/or additional training, and who will coordinate all Support requests to Chordiant Product Support.

Designated Support Contact means an employee of the Licensee that has been designated by the Licensee, with written notice to Licensor, with the responsibility of reporting Software Bugs, and requesting Upgrades from Licensor.

Designated Support Contact means Customer’s employee who is authorized to contact miniOrange’s support center.

Designated Support Contact. DSC’)" means a single individual who is authorized on behalf of Customer to receive all SAP support notifications (infrastructure downtime, maintenance windows, service pack releases, security notices, etc), policy communications and product information. SAP includes three (3) Designated Support Contacts per solution. An additional thirty (30) individuals within Customer’s user population each called a “Basic Support Contact (“BSC”), may access