Customer service department definition

Customer service department means the office of persons responsible for assisting and providing information to Airport customers. “Customer service desk” means the area of the Airport where a person from customer service may be on duty to assist and provide information
Sample 1
Customer service department. PNB MetLife India Insurance Co Ltd, Brigade Xxxxxxxxx,0, Xxxx Xxxxx Road, Basavangudi, Bangalore-560004, India Visit our website xxx.xxxxxxxxxx.xx.xx Visit our nearest PNBMetLife branch across the country 2. In case the Group Policyholder are not satisfied with the resolution provided by the above touch points, The Group Policyholder can write to Our Grievance Redressal Officer at XXX@xxxxxxxxxx.xx.xx or send a letter to the Registered Office “PNB MetLife India Insurance Co Ltd, Brigade Xxxxxxxxx,0, Xxxx Xxxxx Road, Basavangudi, Bangalore-560004, India” The Group Policyholder should address queries or complaints to the Customer Services Department, and grievances to the Grievance Redressal Officer, who are authorized to review the Group Policyholder queries or complaints or grievances and address the same. Please note that only an officer duly authorized by Us has the authority to resolve Your complaints and grievances. We shall in no way be responsible, or liable, or bound by, any replies or communications or undertakings, given by or received from, any financial advisor or any employee who was involved in selling the Group Policyholder this Policy. 3. In case the Group Policyholder is not satisfied with the decision of the above office, or have not received any response within 10 days, The Group Policyholder may contact the following official of the Insurance Regulatory and Development Authority for resolution: Grievance cell (Complaint against Life insurer) Insurance Regulatory and Development Authority Xxxxxxxxxx Bhawanam, 5-9-58/B, Basheerbagh, Hyderabad – 500 004. Toll Free: 155255 E-mail: xxxxxxxxxxxxxx@xxxx.xxx.xx 4. In case the Group Policyholder are not satisfied with the decision/resolution of the Company, The Group Policyholder may approach the Insurance Ombudsman at the address enclosed as Annexure A, if the Group Policyholder grievance pertains to: • Insurance claim that has been rejected or dispute of a claim on legal construction of the Policy • Delay in settlement of claim • Dispute with regard to premium • Non-receipt of the Group Policyholder Policy document The complaint should be made in writing duly signed by the complainant. As per provision 13(3)of the Redress of Public Grievances Rules 1998, the complaint to the Ombudsman can be made: • Only if the grievance has been rejected by the Grievance Redress Machinery of the Insurer • Within a period of one year from the date of rejection by the insurer • If it is not simultaneously under ...
Sample 1

Examples of Customer service department in a sentence

  • Contractor shall provide Customers the opportunity to purchase Overage tags through its Customer service department or electronically via Contractor’s website.

  • If the merchant needs custom size or solution, he must contact myPOS Customer service department.

  • Customer service department assesses the procedural requirements of the new products.

  • The City shall, at any time during regular Company business hours, have access to the Company's Customer service department for purposes that may include monitoring the quality of Customer service or researching Customer complaints.

  • Customer service department heads are not always adequately qualified.

  • Customer service department is one of the few departments in Huitong Express Company that directly faces customers.

  • Among 375, 325 questioners were filled and collected in the banks and remaining 50 were distributed to the employees of the different who were working in Customer service department and this employee give questionaries’ to the customers directly.

  • Please contact your dealer or the Monterey Customer service department if you have any questions regarding the operation of the control system.

  • The main job of Customer service department is Account opening, Account Closing, Customer information, FDR/DPS open, FDR/DPS Encashment, FDR/DPS Closing, Issuing Payment order, Transferring Payment Order, Cancellation of Payment order.

  • Customer service representatives shall ask about (i) Customers’ 1643 satisfaction with Solid Waste, Recyclable Materials, Organic Materials, and Bulky 1644 Item Collection services, (ii) Customers’ satisfaction of the Customer service 1645 experience when interacting with the Contractor’s Customer service department, 1646 and, (iii) Customer’s suggestions for opportunities to improve service.

Related to Customer service department

  • Customer Service means Company’s customer service telephone service department or representatives.

  • Police Department means the law enforcement agency designated by the County Prosecutor to receive such information.

  • Customer Services means the call centre for dealing with queries about your Card. You can contact Customer Services by calling 01 693 3333, or contacting us directly.

  • Customer Service Agreement shall have the meaning as defined in the Master Agreement. “ Customer User” means an employee of Customer, a Customer Affiliate or Business Partner.

  • Compliance Department means the Chief Compliance Officer of Federated and those other individuals designated by him or her as responsible for implementing this Code and the Associated Procedures.

  • Fire Department means an organized fire department as that term is defined in section 1 of the fire prevention code, 1941 PA 207, MCL 29.1.

  • Service Description means pre-defined descriptions of services found at http://www.sap.com/servicedescriptions current as of the effective date of the Order Form which in conjunction with a Scope Document (if any) defines the Services to be provided and becomes part of the Order Form.

  • Finance Department means the Finance Department of the Government of Assam;

  • Passenger Services means the Franchisee's railway passenger services as specified in any Timetable and/or Plan of the Day including those railway passenger services which the Franchisee may delegate or subcontract or otherwise secure through any other person from time to time in accordance with the Franchise Agreement;

  • financial service supplier means any natural or juridical person of a Party wishing to supply or supplying financial services but the term “financial service supplier” does not include a public entity;

  • Customer/s for the purpose of this Offer shall mean a person who holds a valid ICICI Bank VISA/MASTER Credit card issued by ICICI Bank and who has received communication from ICICI Bank with respect to the Offer.

  • Service Desk means the single point of entry for all Service Tickets and Service Requests which can be accessed over the phone, by email or via our portal.

  • Homemaker services means the professionally directed or supervised simple household maintenance or management services provided by trained homemakers or individuals to families in their own homes.

  • Department sample means liquor that is placed in the possession of the

  • Transportation network company driver or “driver” means an

  • Customer Service Representative means a person that provides an insurance service and insurance product information:

  • Local health department means the same as that term is defined in Section 26A-1-102.

  • Service Descriptions means user manuals and other documentation relating to the Services that are made available to Customer by Provider in digital or hardcopy form, as updated from time to time.

  • Customer Application means a software program that Customer creates or hosts using the Services.

  • Contracting Department any contracting authority as defined in Regulation 5(2) of the Public Contracts (Works, Services and Supply) (Amendment) Regulations 2000 other than the Department; "Contractor Personnel" all employees, agents, consultants and contractors of the Contractor and/or of any Sub-contractor; "Contractor Software" software which is proprietary to the Contractor, including software which is or will be used by the Contractor for the purposes of providing the Services; "Crown Body" any department, office or agency of the Crown;

  • Customer Site means the site owned or leased by the Customer or any other site used to provide the Service, which is directly connected to a PoP managed by Liquid Telecom, as set out in the COF;

  • Service Center Our mailing address shown in the Contract Specifications. We will notify you of any change in our mailing address.

  • processing aid means any substance not consumed as a food ingredient by itself, intentionally used in the processing of raw materials, foods or their ingredients, to fulfil a certain technological purpose during treatment or processing and which may result in the unintentional but technically unavoidable presence of residues of the substance or its derivatives in the final product, provided that these residues do not present any health risk and do not have any technological effect on the finished product;

  • Retail Service and Maintenance Sector Means the service and maintenance of retail facilities which includes financial institutions, retail businesses, schools and hospitals but does not include commercial premises as defined.

  • Medication administration means the direct application of medications by injection, inhalation, ingestion, or any other means to an individual receiving services by (i) persons legally permitted to administer medications or (ii) the individual at the direction and in the presence of persons legally permitted to administer medications.

  • Number Portability Administration Center or "NPAC" means one (1) of the seven (7) regional number portability centers involved in the dissemination of data associated with ported numbers. The NPACs were established for each of the seven (7) original Xxxx Operating Company regions so as to cover the fifty (50) states, the District of Columbia and the U.S. territories in the North American Numbering Plan area. "Numbering Plan Area" or "NPA" is also sometimes referred to as an area code. It is a unique three-digit indicator that is defined by the "X," "X" and "C" digits of each 10-digit telephone number within the NANP. Each NPA contains 800 possible NXX Codes. There are two (2) general categories of NPA. "Geographic NPA" is associated with a defined geographic area and all telephone numbers bearing such NPA are associated with services provided within that geographic area. A "Non-Geographic NPA," also known as a "Service Access Code" (SAC Code), is typically associated with a specialized Telecommunications Service which may be provided across multiple geographic NPA areas; 500, Toll Free Service NPAs, 700, and 900 are examples of Non-Geographic NPAs. "NXX," "NXX Code," "Central Office Code," or "CO Code" is the three- (3)-digit Switch entity code which is defined by the "D," "E" and "F" digits of a ten- (10) digit telephone number within the NANP. "Operational Support Systems" or "OSS" shall have the meaning set forth in Section 12. "Optional Testing" is testing conducted by CenturyLink, at the request of CLEC, that is in lieu of testing CLEC should complete to isolate trouble to the CenturyLink network prior to submitting a trouble ticket to CenturyLink.