Broadband service definition
Examples of Broadband service in a sentence
Broadband service providers (‘‘BSPs’’) are currently the only significant holders of OVS certifications or local OVS franchises.
With Wireless Backup, Verizon provides wireless backup for Customer Internet Dedicated or Broadband service, or connectivity for a remote location into a Verizon-provided network service.
TechSure, TechSure Plus, and TechSure Premium are offered on a month-to-month basis and require Verizon Broadband service.
With Wireless Backup, Verizon Wireless provides Wireless Service as a backup for Customer’s Internet Dedicated or Broadband service into a Verizon-provided network service.
We propose to measure the performance of Broadband service against the benchmarks of the following Quality of Service parameters:-Response time to the customer for assistance: % age of calls answered by operator (voice to voice):Within 60 seconds = 60%Within 90 seconds = 80%Measurement:A sample of 2 X 50 calls per service provider is proposed to be made at different point of time to the call centre of each service provider from each licensed service area (50 calls between 1000 to 1300 Hrs.