TRANSITION APPROACH AND PROJECT METHODOLOGY Sample Clauses

TRANSITION APPROACH AND PROJECT METHODOLOGY. The Service Provider’s Transition approach is to drive a low-risk, highly transparent program that will enable the Service Provider to meet the milestones and ensure readiness to take over Services from the Incumbent Service Provider by Commencement. The Service Provider will assign resources to Transition dedicated to planning, coordinating, executing and managing the Transition tasks. The approach includes a one (1) year Transition consisting of two phases (Phase I and Phase II).

TRANSITION APPROACH AND PROJECT METHODOLOGY. The Service Provider Transition effort will be managed by the Service Provider’s Service Delivery Executive (SDE). In addition to overseeing Transition activities the SDE has day to day operational responsibility allowing for the proper balance of real time customer service and Transition of services. The Steady State Operations Team will be augmented by one project manager and two Transition managers. Key job functions supporting Transition are defined in 5.1 below. Service Provider will work closely with the other Service Component Providers and the MSI to ensure compliance with overall Transition coordination. Service Provider will use MSI provided project management tools when available and comply with MSI required project reporting and tracking. In addition to project management tools, Service provider will use a Lean Six Sigma approach to project management. The chart below depicts the Service Provider’s high level methodology: Project Management Methodology  Six Sigma Based  Aligned to Project Management Institute’s PMBOK®  Collaborative  Project plan documents created ― Scope/deliverables confirmed ― Management plan developed for  Cost  Communications  Status Reporting  Schedule  Risk  Quality  Procurement  Human resources  Tollgate/Milestone  Execute project plan ― Schedule management ― Risk management ― Status meetings ― Project log (action items, issues, etc.)  Execute project plan ― Quality improvement plans ― Project records ― Project evaluation/review meetings  Final deliverables completed  Accounting management  Lessons learned  Customer acceptance  Customer satisfaction survey  Tollgate/Milestone  Project plan documents created ― Scope/deliverables confirmed ― Management plan developed for  Cost  Communications  Status Reporting  Schedule  Risk  Quality  Procurement  Human resources  Tollgate/Milestone  Execute project plan ― Schedule management ― Risk management ― Status meetings ― Project log (action items, issues, etc.)  Execute project plan ― Quality improvement plans ― Project records ― Project evaluation/review meetings  Final deliverables completed  Accounting management  Lessons learned  Customer acceptance  Customer satisfaction survey  Tollgate/Milestone Initiate Project Initiate/Plan Deliver Project Execute/Control Close Project Key aspects of the methodology include:  Six Sigma-based project management to provide detailed analysis during key decision points of the project  Industry standa...