Service Failures. (i) To the extent State Street experiences a problem or delay in providing the Services, State Street will promptly notify the applicable Authorized Person and use Commercially Reasonable Efforts to continue performing the Services in accordance with the Service Levels.
Service Failures. (i) To the extent Provider experiences a problem or delay in providing the Services, Provider will promptly notify the applicable Authorized Person and use Commercially Reasonable Efforts to continue performing the Services in accordance with the Service Levels.
Service Failures. Owner Operators and Employees will not be formally disciplined for the first service failure in a calendar month. The first occurrence for the month will result in an advisement/ coaching session which will be documented and kept on file with a copy being sent to the local chairperson. If a second occurrence happens within the calendar month, the normal discipline process will be followed.
Service Failures. Client accepts that Services may not be uninterrupted, error-free, or on a completely secure basis. Host shall have no obligation to credit Client any amount for any such failure in the event that Host fails to provide Service and Host determines in its reasonable judgment that such failure was the result of:
Service Failures. 7.1. ZaleyCash admits the likelihood of failures in the operation of the Service due to technical problems or deliberate actions of third parties. In the event of such a situation, ZaleyCash is not responsible for non-fulfillment or improper fulfillment of its obligations in accordance with the Agreement. ZaleyCash reserves the right to suspend the work of the Service and its components until threats or errors are eliminated.
Service Failures. In case the number of Service failures caused by the Provider exceeds the maximum agreed number of failures in the given calendar period, the Subscriber is entitled to a contractual discount. In case the Service recovery time after a failure caused by the Provider exceeds the maximum agreed time from the demonstrable detection or proper notification of the failure occurrence, the Subscriber is entitled to a contractual discount.
Service Failures. (i) the occurrence of any of the following events shall constitute a "Service Failure":
Service Failures. The parties specifically acknowledge that the price of Corn sold by Xxxxxxxx to Aemetis Keyes is based upon rail shipment by the UPRR under programs promulgated by the UPRR; however, it is not the intention of this Agreement to make either party a guarantor of the performance or service of the UPRR. Accordingly, if the UPRR for any reason fails in any material respect to provide rail service consistent with the expectations of the parties as represented by Sale Contracts, then both parties will make good-faith efforts to replace the supply of Corn or to re-price the Corn so that each is restored as nearly as possible to the position the parties would have been in but for the UPRR service failure. [***]
Service Failures. The Application Owner and ICT Representative may each nominate an officer responsible for reporting faults to the other party, including a telephone contact during agreed hours, otherwise faults are to be reported to and / or by them personally. The ICT Representative will report to the Application Owner immediately any service failures that compromise the Application’s ability to deliver its normal level of service to its users. ICT will provide suitable monitoring tools to ensure that outages are alerted immediately that they occur. Faults will be recorded by both the Application Owner and ICT at the time they are reported, using the ICT problem management system. In the event of failure of any ICT system that causes a lack of access to an Application, ICT will inform the Application Owner or their nominated representative, via agreed communications channels, of the impact of the failure and an estimate of recovery time. ICT will ensure the Application is available again within the maximum outage duration given in Schedule 3 as applicable to the time of outage. An outage will not be recorded as ceased until the Application Owner agrees that the Application is accessible to users as per normal. In the event of a failure by ICT to provide services that causes major impact on Customer X, a mandatory meeting will be held by representatives of the involved parties to resolve the issues. Any party may call this meeting where a major impact of failure to provide services is declared. Major impact is defined as any failure to provide service which affects revenue generating applications or internal processes to a greater degree than specified in the attached schedules. Failure to resolve any issue will allow either party to escalate the issue to the appropriate management level.
Service Failures. 7.1 Without prejudice to any of the rights, powers or remedies of the Company the Supplier shall notify the Company immediately in the event that the Supplier is unable, or is unlikely to be able, to fulfil the supply of the Flexible Services (or any part of it) in accordance with the provisions of this Agreement.
