Service Access Standards Sample Clauses

Service Access Standards. Provider shall comply with access standards provided in Article VII, Services, of the MCO Agreement. Provider and its subcontractors must meet all state standards for timely access to care and services taking into account the urgency of the need for services. Provider shall offer hours of operation that are no less than hours of operation offered to commercial members or comparable to Medicaid fee-for-service members, whichever provides greater service availability to members.
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Service Access Standards. Standard: Access to the Service is provided via the nationally procured Access and Identity Management System (AIMS) Service Level Agreement / Requirement Requirement Target Essential / Desirable Target Key Performance Indicator (KPI) Access is made available via Eduserv’s OpenAthens. Adherence to associated Technical Requirements for Standard: “Provides access for users to the Service via an Access and Identity Management System (AIMS)”. Essential 100% compliance Policies and procedures are in place to work closely with Xxxxxxx to implement OpenAthens changes. Registers the main point of contact (named person, dedicated email and telephone number) in either the OpenAthens Federation Manager or OpenAthens SP interface. Essential n/a Policies and procedures are in place to work closely with Xxxxxxx to implement OpenAthens changes. Adheres to and actions notifications / action requirements sent out by Xxxxxxx for the OpenAthens service. Essential n/a Policies and procedures are in place to work closely with Xxxxxxx to implement OpenAthens changes. Supports Eduserv delivery and access via OpenAthens authentication through a main point of contact on all service and support needs. Essential n/a Supports dispersed users working on an NHS network and outside of it. If used on NHS premises access available via a portal that doesn’t require entry of an OpenAthens password e.g. IP (internet protocol) authentication. Essential 100% compliance Associated Technical Requirements for Standard: “10.2.1: Access to the Service is provided via an Access and Identity Management System (AIMS)” Technical Requirements Target Essential / Desirable Target Supports Security Assertion Markup Language (XXXX) Is registered as a live entity in the OpenAthens Federation. Essential Is compliant with Eduserv OpenAthens Is registered as a live entity in the OpenAthens Federation. Essential Has in place a regular procedure for the refresh of Authorised Users records for the Eduserv Open Athens service. Monthly refresh Essential Standard: Content linking enabled via a Citation Link Resolver and Knowledge Base service for relevant Content Resources. Service Level Agreement / Requirement Requirement Target Essential / Desirable Target Key Performance Indicator (KPI) Compliance with nationally contracted Citation Link Resolver and Knowledge Base service. Adherence to associated Technical Requirements for Standard: “Content linking enabled via a Citation Link Resolver and Knowledge Base service ...

Related to Service Access Standards

  • Data Access Services State Street agrees to make available to the Fund the Data Access Services subject to the terms and conditions of this Addendum and such data access operating standards and procedures as may be issued by State Street from time to time. The Fund shall be able to access the System to (i) originate electronic instructions to State Street in order to (a) effect the transfer or movement of cash or securities held under custody by State Street or (b) transmit accounting or other information (the transactions described in (i)(a) and (i)(b) above are referred to herein as “Client Originated Electronic Financial Instructions”), and (ii) access data for the purpose of reporting and analysis, which shall all be deemed to be Data Access Services for purposes of this Addendum.

  • Enterprise Information Management Standards Performing Agency shall conform to HHS standards for data management as described by the policies of the HHS Chief Data and Analytics Officer. These include, but are not limited to, standards for documentation and communication of data models, metadata, and other data definition methods that are required by HHS for ongoing data governance, strategic portfolio analysis, interoperability planning, and valuation of HHS System data assets.

  • REMOTE ACCESS SERVICES ADDENDUM The Custodian and each Fund agree to be bound by the terms of the Remote Access Services Addendum hereto.

  • System and Data Access Services a.System. Subject to the terms and conditions of this Addendum and solely for the purpose of providing access to Fund Data as set forth herein, State Street hereby agrees to provide the Fund, or certain third parties approved by State Street that serve as the Fund`s investment advisors, investment managers or fund accountants (the "Fund Accountants") or as the Fund`s independent auditors (the "Auditor"), with access to State Street`s Multicurrency HORIZONR Accounting System and the other information systems described in Attachment A (collectively, the "System") on a remote basis solely on the computer hardware, system software and telecommunication links described in Attachment B (the "Designated Configuration") or on any designated substitute or back-up equipment configuration consented to in writing by State Street, such consent not to be unreasonably withheld.

  • Site Access Dell requires the right to access the APEX System in a timely way and as provided in the Service Offering Description to provide the Support Services. Failure to ensure that Customer provides Dell with timely access to a Site will relieve Dell of the Support Services obligations and Dell may also, at Dell’s discretion, suspend the APEX Service.

  • Information Access Each Party (“Disclosing Party”) shall make available to another Party (“Requesting Party”) information that is in the possession of the Disclosing Party and is necessary in order for the Requesting Party to: (i) verify the costs incurred by the Disclosing Party for which the Requesting Party is responsible under this Agreement; and (ii) carry out its obligations and responsibilities under this Agreement. The Parties shall not use such information for purposes other than those set forth in this Article 25.1 of this Agreement and to enforce their rights under this Agreement.

  • System Access CUSTOMER agrees to provide to PROVIDER, at CUSTOMER’S expense, necessary access to the mainframe computer and related information technology systems (the “System”) on which CUSTOMER data is processed during the times (the “Service Hours”) specified in the PSAs, subject to reasonable downtime for utility outages, maintenance, performance difficulties and the like. In the event of a change in the Service Hours, CUSTOMER will provide PROVIDER with at least fifteen (15) calendar days written notice of such change.

  • Approved Services; Additional Services Registry Operator shall be entitled to provide the Registry Services described in clauses (a) and (b) of the first paragraph of Section 2.1 in the Specification 6 attached hereto (“Specification 6”) and such other Registry Services set forth on Exhibit A (collectively, the “Approved Services”). If Registry Operator desires to provide any Registry Service that is not an Approved Service or is a material modification to an Approved Service (each, an “Additional Service”), Registry Operator shall submit a request for approval of such Additional Service pursuant to the Registry Services Evaluation Policy at xxxx://xxx.xxxxx.xxx/en/registries/rsep/rsep.html, as such policy may be amended from time to time in accordance with the bylaws of ICANN (as amended from time to time, the “ICANN Bylaws”) applicable to Consensus Policies (the “RSEP”). Registry Operator may offer Additional Services only with the written approval of ICANN, and, upon any such approval, such Additional Services shall be deemed Registry Services under this Agreement. In its reasonable discretion, ICANN may require an amendment to this Agreement reflecting the provision of any Additional Service which is approved pursuant to the RSEP, which amendment shall be in a form reasonably acceptable to the parties.

  • Information Services Traffic 5.1 For purposes of this Section 5, Voice Information Services and Voice Information Services Traffic refer to switched voice traffic, delivered to information service providers who offer recorded voice announcement information or open vocal discussion programs to the general public. Voice Information Services Traffic does not include any form of Internet Traffic. Voice Information Services Traffic also does not include 555 traffic or similar traffic with AIN service interfaces, which traffic shall be subject to separate arrangements between the Parties. Voice Information services Traffic is not subject to Reciprocal Compensation as Local Traffic under the Interconnection Attachment.

  • Electronic and Information Resources Accessibility and Security Standards a. Applicability: The following Electronic and Information Resources (“EIR”) requirements apply to the Contract because the Grantee performs services that include EIR that the System Agency's employees are required or permitted to access or members of the public are required or permitted to access. This Section does not apply to incidental uses of EIR in the performance of the Agreement, unless the Parties agree that the EIR will become property of the State of Texas or will be used by HHSC’s clients or recipients after completion of the Agreement. Nothing in this section is intended to prescribe the use of particular designs or technologies or to prevent the use of alternative technologies, provided they result in substantially equivalent or greater access to and use of a Product.

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