S tep. 1 - The grievance shall be taken up with the first-line out-of-scope Manager who shall render a decision within three (3) working days of the receipt of the grievance. Executive grievances (those submitted by the Union organization rather than by an individual) shall dispense with step 1. Step 2 - Within seven (7) working days of the receipt of the decision in step 1 in the case of individual grievances, and within thirty (30) days of the date on which the grievance(s) becomes apparent or ought to have become apparent in the case of executive grievances, the grievance shall be taken up with the General Manager who shall render a decision within seven (7) working days. If settlement is not achieved within a further fourteen (14) working days it may be submitted to arbitration as hereinafter provided for. Step 3 - A grievance is referred to arbitration by either party giving notice to the other in writing of their intention to do so. Such written notice shall be given within ten (10) working days of the receipt of decision at step 2, or from the expiry of the time limits at step 2, whichever is the earlier. Within seven (7) working days of receipt of such written notice the General Secretary of the Union and the Manager of Human Resources shall consult with regard to appointing an Arbitrator. If the Union and the Co-operative fail to agree on the appointment of an Arbitrator, they shall request the Provincial Minister of Labour to appoint an Arbitrator
