Resource Room Staffing and oversight shall be the responsibility of the Workforce Solutions Operator; however, this responsibility may be shared by staff from Subrecipient and co-located partner agencies in the event of an emergency. All staff in the center’s Resource Room shall have the ability to provide basic information on all partner programs participating in the One-Stop System (including those partners electronically linked and/or physically located outside the Center). Staff shall be able to provide information about services available at the OC Workforce Solutions Center, labor market information, training, job information, and/or refer participants to other agencies. Staff shall also be able to assist participants in using photocopying and fax machines, as well as computers and accessing the internet.
