Operations Review Team – Steady State Sample Clauses

Operations Review Team – Steady State. ‌ The Operations Review Team – Steady State is a joint team comprised of IT and business management from the County and the Vendor (e.g., program and/or Service Area personnel) and shall be responsible for overseeing the day-to-day operation of the steady state Services. The Operations Review Team – Steady State shall be chaired and facilitated by the Vendor Relationship Manager or his/her designee. Its members shall include Vendor Service Delivery Managers and Services Area technical management and staff and shall include corresponding representation from the County. The Operations Review Team – Steady State shall meet on a bi-weekly basis and responsibilities shall include the following:  Addressing operational and Service delivery issues arising during the previous week  Reviewing Root Cause Analysis of any previous issues  Addressing outstanding or unresolved issues or trends  Reviewing progress reports  Planning for future changes  Reviewing the Vendor's compliance with the Service Level Requirements  Reviewing Problems, disputes, Incidents and Change Requests  Addressing such other matters as one Party may bring to the other In addition to the bi-weekly joint Operations Review Team – Steady State meeting, specific operations team meetings can be called if required at the County’s discretion for specific Service Area or County programs to address the items listed above. Prior to each meeting, Vendor shall prepare a suggested agenda, with active input from the County Performance Managers.
Sample 1
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Operations Review Team – Steady State. The “Operations Review Team – Steady State” is a joint team comprised of IT and business management from the County and the Supplier (e.g., program and/or Service personnel), and shall assist the County for overseeing the day‐to‐day operation of the steady state Services. The Operations Review Team – Steady State shall be chaired and facilitated by the Supplier Program Manager or his/her designee. Its members shall include Supplier Service Delivery Managers and Services area technical management and staff and shall include corresponding representation from the County as needed. The Operations Review Team – Steady State shall meet on a bi‐weekly basis, or as otherwise directed by County, and responsibilities shall include the following:
Sample 1

Related to Operations Review Team – Steady State

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  • Business Review Meetings In order to maintain the relationship between the Department and the Contractor, each quarter the Department may request a business review meeting. The business review meeting may include, but is not limited to, the following: • Successful completion of deliverables • Review of the Contractor’s performance • Review of minimum required reports • Addressing of any elevated Customer issues • Review of continuous improvement ideas that may help lower total costs and improve business efficiencies.

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  • Program Review The Contracting Officer or other authorized government representative may hold semi- annual program review meetings. Such meetings will be held via telecom or video teleconferencing. However, the Government reserves the right to request a meeting in person. The meetings will include all BPA holders, representatives from prospective customer agencies, a combination of current and prospective customer agencies, or individual BPA holders. Some Federal Government Agencies and any approved State, Local and Tribal agencies may establish a central program management function. Such users may require their primary suppliers to participate in agency program review meetings on a periodic basis, at no additional cost to the Government.

  • Statewide HUB Program Statewide Procurement Division Note: In order for State agencies and institutions of higher education (universities) to be credited for utilizing this business as a HUB, they must award payment under the Certificate/VID Number identified above. Agencies, universities and prime contractors are encouraged to verify the company’s HUB certification prior to issuing a notice of award by accessing the Internet (xxxxx://xxxxx.xxx.xxxxx.xx.xx/tpasscmblsearch/index.jsp) or by contacting the HUB Program at 000-000-0000 or toll-free in Texas at 0-000-000-0000.

  • Log Reviews All systems processing and/or storing PHI COUNTY discloses to 11 CONTRACTOR or CONTRACTOR creates, receives, maintains, or transmits on behalf of COUNTY 12 must have a routine procedure in place to review system logs for unauthorized access.

  • Readiness Review Includes all plans to be implemented in one or more Service Areas on the anticipated Operational Start Date. At a minimum, the HMO shall, for each HMO Program:

  • Project Review A. Programmatic Allowances

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