Infospace Carrier Care Sample Clauses

Infospace Carrier Care. The Infospace Carrier Care Support Services team is an interface between Cingular’s Level 2 Support Group (Cingular’s non-customer facing group) and Infospace for support of services provided by Infospace. This arrangement provides Cingular with access to a single point of contact for reporting incidents, receiving updates and escalation. Table 1 provides the Infospace Carrier Care hours of operation and contact information. A complete list of all contacts is also shown in Appendix A. These contacts are to be contacted per the escalation procedures outlined in Section 3. Hours of Operation 24 hours a day, 7 days a week and 365 days a year (7/24/365) Contact Phone Number *** Email Address *** Table 1, Infospace Carrier Care Contact Information *** This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commisson. EXHIBIT G – SERVICE LEVEL AGREEMENT
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Related to Infospace Carrier Care

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