EBS Connections – Appointments Service Levels Sample Clauses

EBS Connections – Appointments Service Levels. Attend End-user premises within the appointment window (4 hours) Attend the End-user premises within appointment window or further 15 minutes $50 for each First Missed Appointment $75 for each Subsequent Missed Appointment (rebate discounted by 50% where clause 6.2(c) applies) Performance Objectives Opticomm RSP Master Agreement - Service Level Agreement (October 2022) Page 6 of 24 Item Service Category Area of Performance Level of Performance Rebate Appointments (excluding any initial appointments previously rescheduled) kept in accordance with the service levels 90% or more Nil First appointment rescheduled by Opticomm 5% or less First appointment that was previously rescheduled by Opticomm kept in accordance with the service levels 95% or more
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Related to EBS Connections – Appointments Service Levels

  • Particular Methods of Procurement of Consultants’ Services 1. Quality- and Cost-based Selection. Except as otherwise provided in paragraph 2 below, consultants’ services shall be procured under contracts awarded on the basis of Quality and Cost-based Selection.

  • Other Methods of Procurement of Consultants’ Services The following table specifies methods of procurement, other than Quality and Cost-based Selection, which may be used for consultants’ services. The Procurement Plan shall specify the circumstances under which such methods may be used. Procurement Method

  • Service Level Agreements If a Service or a Plan includes a Service Level Agreement (SLA):

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  • Termination of Probationary Appointment (a) The Employer may terminate a probationary appointment at any time.

  • Unbundled Network Terminating Wire (UNTW) 2.8.3.1 UNTW is unshielded twisted copper wiring that is used to extend circuits from an intra-building network cable terminal or from a building entrance terminal to an individual End User’s point of demarcation. It is the final portion of the Loop that in multi-subscriber configurations represents the point at which the network branches out to serve individual subscribers.

  • Service Level Agreement Subject to the terms and conditions of this Agreement, Bank agrees to perform the custody services provided for under this Agreement in a manner that meets or exceeds any service levels as may be agreed upon by the parties from time to time in a written document that is executed by both parties on or after the date of this Agreement, unless that written document specifically states that it is not contractually binding. For the avoidance of doubt, Bank’s Service Directory shall not be deemed to be such a written document.

  • Medical/Dental Appointments ‌ Where medical and/or dental appointments cannot be scheduled outside the employee's working hours, sick leave with pay shall be granted.

  • OWNER’S RIGHT TO PERFORM CONSTRUCTION AND TO AWARD SEPARATE CONTRACTS § 7.4.1 The Owner reserves the right to perform construction or operations related to the Project with the Owner’s own forces, and to award separate contracts in connection with other portions of the Project.

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