Scheduled Availability Time means twenty-four (24) hours a day, seven (7) days a week, excluding: (i) Excused Maintenance, (ii) any downtime due to defects caused by Customer, one of its vendors, third party connections, utilities, or equipment, or caused by other forces beyond the reasonable control of Ironclad (such as denial of service attacks, internet or third-party service outages or outages with respect to Customer’s network or internet access).
Scheduled Availability Time means 24 hours a day, 7 days a week, excluding (i) Scheduled Maintenance; (ii) Emergency Maintenance ; (iii) downtime due to acts of Customer, its vendor(s), or any Third Party Services (as defined below), third party connections, utilities or equipment or (iv) downtime related to any other forces beyond the reasonable control of Provider (such as internet outages, malicious attacks or outages with respect to Customer’s network or internet access). General outages of which Provider is aware will be posted on: xxxxx://xxxxxx.xxxxxxxxxxxxx.xxx.
Scheduled Availability Time means 24 hours a day, 7 days a week, excluding SLA Exclusions (as defined herein).
Examples of Scheduled Availability Time in a sentence
During the Term of the Agreement, Ironclad will use all commercially reasonable efforts to make the CLM Services available and operational to the Customer for 99.7% of the Scheduled Availability Time (the “Target Uptime”).
During the Term of the Agreement, Ironclad will use all commercially reasonable efforts to make the Application User Interface, REST API, and Activity API available and operational to the Customer for 99.5% of the Scheduled Availability Time (the “Target Uptime”), as tracked by each such measure on xxxxx://xxxxxx.xxxxxxxx.xxx/.
More Definitions of Scheduled Availability Time
Scheduled Availability Time is 24 hours a day, 7 days a week; provided however, that the Service Level Uptime Commitment will exclude any and all unavailability due to the following types of events, which will not count toward calculating the Service Level Uptime Commitment: (i) Scheduled Maintenance (defined below); (ii) Emergency Maintenance (defined below); (iii) downtime due to acts of Customer, its vendor(s), and/or any third party with respect to computer hardware, software network infrastructure, connections, utilities, services or equipment not within Nametag’s sole control (or recommended by Nametag); (iv) use of the Services contrary to the terms of the Agreement and/or the Documentation; (v) overall Internet congestion, slowdown, or unavailability; (vi) downtime for Beta or other trial products;
Scheduled Availability Time means 24 hours a day, 7 days a week, excluding (i) Scheduled Maintenance; (ii) Emergency Maintenance ; (iii) downtime due to acts of Customer, its vendor(s), or any third-party services, third party connections, utilities or equipment; or (iv) downtime related to any other forces beyond the reasonable control of Sisense (such as internet outages, malicious attacks or outages with respect to Customer’s network or internet access). General outages of which Sisense is aware will be posted on: https://status.periscopedata.com.
Scheduled Availability Time means 24 hours a day, 7 days a week, excluding: (i) scheduled maintenance; (ii) downtime due to acts of Customer, its vendor(s), or other service providers, or any third-party connections, utilities, or equipment not under Lacework’s direct control; or (iii) downtime related to any other forces beyond the reasonable control of Lacework (such as internet outages or outages with respect to Customer’s network or Internet access). All scheduled maintenance will be conducted following at least 72 hours advance notice. Lacework shall use commercially reasonable efforts to minimize any disruption, inaccessibility and/or inoperability of the Service in connection with outages, whether scheduled or not. Service Levels Service Credits <99.9% but greater than or equal to 99.0% 1% <99.0% but greater than or equal to 95.0% 5% <95.0% but greater than or equal to 90% 15% <90.0% 25%
Scheduled Availability Time is 24 hours a day, 7 days a week; provided however, that the Service Level Uptime Commitment will exclude any and all unavailability due to the following types of events, which will not count toward calculating the Service Level Uptime Commitment: (i) Scheduled Maintenance (defined below); (ii) Emergency Maintenance (defined below); (iii) downtime due to acts of Customer, its vendor(s), and/or any third party with respect to computer hardware, software network infrastructure, connections, utilities, services or equipment not within Nametag’s sole control (or recommended by Nametag);