IT Service Continuity Management definition

IT Service Continuity Management or “ITSCM” means managing an organisation’s ability to continue to provide the predetermined and agreed level of services to support the minimum business requirements following a major interruption to the business;
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IT Service Continuity Management or “ITSCM” means an end-to-end managed IT Service Continuity function to coordinate and integrate the approach to managing all ITSCM Events and activities, across all Authority Systems, and systems of third party suppliers that impact, or have the potential to impact, on IT service continuity and its onward impacts on delivery of the Services.
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IT Service Continuity Management. TBC IT Service Continuity Management Plans, Processes and Procedures” TBC
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Examples of IT Service Continuity Management in a sentence

  • IT Service Continuity Management will support the overall Business Continuity and Disaster Recovery process by ensuring that the required IT technical and services operations (including computer systems, networks, Applications, data repositories, telecommunications, environment, technical support and Service Desk) can be recovered within required and agreed business time scales.

  • A comprehensive IT Service Continuity Management Policy and Guidelines document for the support the long-term administration and maintenance of the IT Service Continuity Strategy.

  • For example ad-hoc processes like discussed in[16] will feature a lower level of structure than IT Service Continuity Management, and many manufacturing processes might be much more structured than any implementation of Incident Management could be.

  • Document the proposed management approach for risk reduction measures and recovery options to maintain service availability per Attachment I-2, DRD MA-06, IT Service Continuity Management (ITSCM) Plan.

  • Service Provider must provide IT Service Continuity Management as described in this Exhibit 2.1 and Exhibit 15 and Exhibit 16.

  • Accordingly, the remainder of this paper will be limited to this scope, and the terms “ITIL processes” and “ITSM processes” will be used synonymously and refer to the processes described in ITIL Service Support and ITIL Service Delivery.Service Support and Service Delivery each define five processes, as depicted in figure 1 (as in later figures, the official process name Financial Management for IT Services is ab- breviated to Financial Management and IT Service Continuity Management to Continuity Management).

  • IT Service Continuity Management (ITSCM) is a discipline which has evolved from IT Disaster Recovery (ITDR) but is more customer-centric.

  • Service Catalogue Management, Service Level Management, Capacity Management, Availability Management, IT Service Continuity Management, Information Security Management and Supplier Management are the processes defined in Service Design [32], [35].

  • BCM sets the Objectives, Scope and Requirements for IT Service Continuity Management.

  • The Contractor shall document the proposed management approach for establishing and maintaining ongoing recovery capability for IT services and their supporting components per Attachment I-2, DRD MA-06, IT Service Continuity Management (ITSCM) Plan.Scheduled Outages‌a.


More Definitions of IT Service Continuity Management

IT Service Continuity Management. Exhibit 1 “ITIL” Exhibit 1 “Key Measurements” Exhibit 1 “Known Error” Exhibit 1 “Known Error Database” Exhibit 1
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IT Service Continuity Management means the process of ensuring that identified IT Services will be available during abnormal situations. It typically involves a detailed assessment of the business risk of key IT Services being lost, and then identifies countermeasures and plans to prevent -- or recover from -- identified contingencies.
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Related to IT Service Continuity Management

  • Security Management Plan means the Supplier's security management plan prepared pursuant to paragraph 3 of schedule 2 an outline of which is set out in paragraph 2.7 of the Order Form as updated from time to time;

  • Key Management Personnel means persons having authority and responsibility for planning, directing and controlling the activities of the Company, directly or indirectly, including any Director (whether executive or otherwise) of the Company;

  • PJM Management means the officers, executives, supervisors and employee managers of PJM. PJM Manuals:

  • Property management system means the Contractor’s system or systems for managing and controlling Government property.

  • Property management means leasing or renting, or offering to lease or rent, real property of others for a fee, commission, compensation, or other valuable consideration pursuant to a property management employment contract.

  • Business Continuity Plan means any plan prepared pursuant to clause H5.6, as may be amended from time to time.

  • Project Management Consultant means --------------Not Applicable --------------

  • Medically Necessary Services means those covered services that are, under the terms and conditions of the contract, determined through contractor utilization management to be:

  • Utilization management section means “you or your authorized representative.” Your representative will also receive all notices and benefit determinations.

  • Operations Manager means each of the Company and Provider payroll, benefits and information technology representatives on the Operations Management Team as identified in Section 6.0 below.

  • energy service provider means a natural or legal person who delivers energy services or other energy efficiency improvement measures in a final customer’s facility or premises;

  • Project Management Plan means the management plan that (i) sets out a high level workplan to describe the manner in which the Design-Builder will manage the Project, including to address related matters such as traffic management and communications, and (ii) is prepared by or for the Design-Builder and submitted to the Owner;

  • Construction Phase Services means the coordination, implementation and execution of the Work required by this Agreement, which are further defined in Article 8.

  • Show Management means Questex Expositions, Questex LLC, its co-sponsors and their respective agents, employees and affiliates; (d) “Hall Manage- ment” means the owner or manager of the facility in which the Show is conducted, and its employees and agents; and (e) “Hall” means the facility in which the Show is conducted.

  • Generation Operations Center means the location of Buyer’s real-time operations personnel.

  • Multiphase professional services contract means a contract for the providing of professional

  • Procurement Management means the Director of Lee County’s Procurement Management Department or designee.

  • Emergency management means lessening the effects of, preparations for, operations during, and recovery from natural, technological or human-caused disasters. These actions are broad in scope and include, but are not limited to: disaster plans, mitigation, preparedness, response, warning, emergency operations, training, exercising, research, rehabilitation, and recovery activities.

  • Service Center Our mailing address shown in the Contract Specifications. We will notify you of any change in our mailing address.

  • Property Management Agreement means any Property Management Agreement between the Company and the Property Manager.

  • Appraisal management services means one or more of the following:

  • Case management services means planned referral, linkage, monitoring and support, and advocacy provided in partnership with a consumer to assist that consumer with self sufficiency and community tenure and take place in the individual’s home, in the community, or in the facility, in accordance with a service plan developed with and approved by the consumer and qualified staff.

  • Construction management at-risk means a project delivery method in which the District awards separate contracts, one for architectural and engineering services to design an infrastructure facility and the second to a construction manager at-risk for both construction of the infrastructure facility according to the design and construction management services.

  • Property Manager means an entity that has been retained to perform and carry out at one or more of the Properties property-management services, excluding persons, entities or independent contractors retained or hired to perform facility management or other services or tasks at a particular Property, the costs for which are passed through to and ultimately paid by the tenant at such Property.

  • Property Management Fee means the fee payable to the Manager for its day-to-day management of the Property pursuant to the Management Agreement.

  • Services Commencement Date means the date delivery of the Services shall commence as specified in the Key Provisions. If no date is specified in the Key Provisions this date shall be the Commencement Date;