TRANSACTION DISPUTES. 14.1 If You believe You did not authorise a particular transaction or that a transaction was incorrectly carried out, You must contact Our Customer Services team without undue delay - as soon as You notice the problem. Depending on the circumstances, Our Customer Services team may require You to complete a dispute declaration form.
TRANSACTION DISPUTES. 13.1 If You believe You did not authorise a particular transaction or that a transaction was incorrectly carried out, in order to get a refund You must contact Our Customer Services team without undue delay - as soon as You notice the problem, and in any case no later than 4 weeks after the amount of the transaction has been deducted from the Card. We will as soon as practicable, and in any event no later than the end of the Business Day following the day on which We become aware of the unauthorized transaction, refund any unauthorised transaction and any associated transaction fees and charges payable under this Agreement subject to the rest of this clause 13 except in cases where We have a reasonable suspicion that You have acted fraudulently, or have authorised the transaction, in which case We will conduct an investigation as quickly as possible and notify You of the outcome. If the investigation shows that the transaction was indeed unauthorized, we will refund you as set out above in this clause 13.1.
TRANSACTION DISPUTES. You acknowledge and agree that any disputes that you may have with an App User about any Transaction will be settled entirely between you and such App User.
TRANSACTION DISPUTES. 4.1 If you dispute any details of a Transaction as recorded on a Contract Note or the details of any instructions given or alleged to have been given, you must notify us in writing of the dispute, giving the following information:
TRANSACTION DISPUTES. 14.1. If You believe You did not authorize a particular transaction or that a transaction was incorrectly carried out, You must contact Our Customer Services team without undue delay -as soon as You notice the problem. Depending on the circumstances, Our Customer Services team may require You to complete a dispute declaration form, and note that an associated cost of 20 GBP/EUR/USD depending on card currency will be applied anytime a dispute declaration form is required.
TRANSACTION DISPUTES. Xxxxx’x only involvement in transactions on the Platform is as a service provider. If a disagreement occurs between you and a third party over a transaction (a “Transaction Dispute”), you and that third party are solely responsible for resolving the Transaction Dispute. Xxxxx disclaims any liability arising out of or relating to a Transaction Dispute and will not mediate, attempt to resolve, or otherwise become involved in any Transaction Dispute.
TRANSACTION DISPUTES. You are responsible for resolving any disputes between you and its customers involving or relating to the authorization of transactions processed via the Services and your products or services.
TRANSACTION DISPUTES. 23.1. If You believe You did not authorise a particular transaction or that a transaction was incorrectly executed, in order to obtain a refund You must contact Our Customer Service Department without undue delay in accordance with Clause 26 – as soon as You notice the issue, and in any case no later than 13 months after the amount of the transaction has been deducted from the card. We will, as soon as is reasonably practicable and together with Partners, reimburse (no later than the close of business on the day following the date that we became aware of the unauthorised transaction) any unauthorised transactions and related transaction fees and charges due under this Agreement, subject to the remainder of this Clause 23, unless We maintain a concrete, circumstantial suspicion of fraudulent conduct on Your part. In such a case, We will initiate an investigation as soon as is practically possible and inform You of the result. If this investigation shows that the transaction in question was indeed unauthorised and was not fraudulent, grossly negligent or intentional on Your part, we will process a refund in accordance with this Clause 23.1. Otherwise 23.3 shall apply.
TRANSACTION DISPUTES. 24.1 If you believe that any Transaction was not authorised by you or was incorrectly executed by us then you must notify us by using the secure internal communication system on our Website or by email to xxxxxx@xxxxxx.xxx without undue delay as soon as you become aware of it, but not later than 13 months ) after the date of the unauthorised or incorrectly executed Transaction or when you became aware of such unauthorised or incorrectly executed Transaction.
TRANSACTION DISPUTES. 14.1 If You believe You did not authorize a particular transaction or that a transaction was incorrectly carried out, in order to get a refund You must contact Our Customer Services Team without undue delay - as soon as You notice the problem, and in any case no later than 4 weeks after the amount of the transaction has been deducted from the Card/Account.
