Service Interruptions and Advanced Notification Requirements Sample Clauses

Service Interruptions and Advanced Notification Requirements. Motricity will provide AT&T with *** advance notice (via email) of all planned maintenance activities resulting or potentially resulting in service interruptions that will have a direct impact on the Services unless otherwise mutually agreed by the parties. Motricity may assume that AT&T accepts the scheduled maintenance unless Motricity is advised via email within *** prior to the time of the planned event. Unless otherwise arranged, Motricity will perform planned service interruptions from *** (the “AT&T Maintenance Window”) or as otherwise communicated between the two parties. Notwithstanding the foregoing, upon AT&T’s sole discretion, the AT&T Maintenance Window may be extended to allow for maintenance, testing and/or validation of the Services that falls outside of the AT&T Maintenance Window *** Please Note: *** Any Motricity unplanned system downtime resulting from a AT&T maintenance activity or otherwise required on account of AT&T’s action(s) or inaction(s), will not be counted against the Motricity SLA service measures from the time the requested maintenance activity was scheduled through the end of that month. The outage and/or service degradation must be directly attributable to the AT&T maintenance activities or otherwise required on account of AT&T’s action(s) or inaction(s).
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Service Interruptions and Advanced Notification Requirements. Motricity will provide AT&T with *** advance notice (via email) of all planned maintenance activities resulting or potentially resulting in service interruptions that will have a direct impact on the Services unless otherwise mutually agreed by the parties. Motricity may assume that AT&T accepts the scheduled maintenance unless Motricity is advised via email within *** prior to the time of the planned event. Unless otherwise arranged, Motricity will perform planned service interruptions *** (the “AT&T Maintenance Window”) or as otherwise communicated between the two parties. Notwithstanding the foregoing, upon AT&T’s sole discretion, the AT&T Maintenance Window may be extended to allow for maintenance, testing and/or validation of the Services that falls outside of the AT&T Maintenance Window. *** This redacted material has been omitted pursuant to a request for confidential treatment, and the material has been filed separately with the Commission. ***
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Service Interruptions and Advanced Notification Requirements. For all other Scheduled maintenance activities, AMS will provide the IAD with at least three (3) business days advance notice via e-mail. AMS will assume that the scheduled maintenance is acceptable unless AMS is advised via e-mail within one (1) business day prior to the time of the planned event
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Service Interruptions and Advanced Notification Requirements. It is expected that occasional downtime will be required to maintain and enhance the MSN Services. Microsoft will provide Company with at least five (5) business days advance notice of all planned maintenance activities that will or could result in service interruptions, and that will have a direct impact on the MSN Services. Microsoft will make commercially reasonable efforts to provide Company with at least forty-eight (48) hours notice prior to any planned emergency outages of the services running in production environments. For the pre-production environments, Microsoft will make commercially reasonable efforts to provide at least twenty-four (24) hours prior notice for planned outages. The timeframes for notifications are summarized in the following table: Table 10 Type Notification Goal Patch/Upgrade Forty-Eight (48) hours Planned Maintenance Five (5) business days Major Release Two (2) weeks Unscheduled or unplanned service incidents for Severity A issues One (1) Hour Cancelling Planned Maintenance One (1) Hour
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Service Interruptions and Advanced Notification Requirements a. If it is necessary for Company to suspend service which causes an outage for scheduled maintenance, Company shall give no less than five (5) working days notice of such maintenance.
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Service Interruptions and Advanced Notification Requirements. It is expected that occasional downtime will be required to maintain and enhance the [*] Services. [*] will provide Company with at least [*] advance notice of all planned maintenance activities that will or could result in service interruptions, and that will have a direct impact on the [*] Services. [*] will make commercially reasonable efforts to provide Company with at least [*] notice prior to any planned emergency outages of the services running in production environments. For the pre-production environments, [*] will make commercially reasonable efforts to provide at least [*] prior notice for planned outages. The timeframes for notifications are summarized in the following table: Table 10 Type Notification Goal Patch/Upgrade [*] Planned Maintenance [*] Major Release [*] Unscheduled or unplanned service incidents for Severity A issues [*] Cancelling Planned Maintenance [*]
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Service Interruptions and Advanced Notification Requirements a. If it is necessary for Company to suspend service which causes an outage for scheduled maintenance, Company shall give no less than [*] notice of such maintenance.
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Related to Service Interruptions and Advanced Notification Requirements

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