Remote Technical Assistance Sample Clauses

Remote Technical Assistance. To report any system deficiency, Customer’s designated representative shall contact Hill-Rom’s Technical Support Center at 800-445-3720 or via email at xxxx.xxxxxxx@xxxx-xxx.xxx. Hill-Rom’s Technical Support team will attempt to troubleshoot and solve software issues remotely. Hill-Rom shall use commercially reasonable efforts to correct any reproducible and material error in the system software. Hill-Rom shall not be responsible for correcting errors not attributable to or that do not relate to the Hill-Rom Provided Components or Hill-Rom Provided Software.
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Remote Technical Assistance. Customer’s designated representative will notify Hill-Rom’s Technical Support Center upon discovery of any issue or concern with the Voalte Nurse Call system and will describe the issue or concern to Hill-Rom with adequate specificity to ensure Hill-Rom may identify and verify the issue or concern. A Hill-Rom Technical Support Representative will access Customer’s Voalte Nurse Call system via remote access using a highly secure encrypted remote access tool (hereinafter “Hill-Rom Remote Services or HRRS”), to verify the issue. Customer acknowledges and agrees that Hill-Rom will utilize a Hill-Rom Remote Services (HRRS) tool to remotely access and monitor Customer’s Voalte Nurse Call systems for installation, service and support of Voalte Nurse Call systems which may also include service and support of Voalte Nurse Call events, alarms and conditions through a highly secure encrypted HRRS connection.
Remote Technical Assistance. DISTRICT shall provide personnel capable of assisting in resolving technical issues for its own equipment. Said personnel shall take steps requested by SUPERINTENDENT and/or its subcontractors.
Remote Technical Assistance. Customer’s designated representative(s) will notify Hill-Rom’s Technical Support Center upon discovery of any deficiency in the Software and will describe the deficiency to Hill-Rom with adequate specificity to ensure Hill-Rom may identify and verify the problem. A Hill-Rom Technical Support Representative will, if available, access Customer’s system via remote access using the intelligent device management (“IDM”) tool (hereinafter “Hill-Rom Remote Services”), to verify the malfunction. Customer acknowledges and agrees that Hill-Rom may utilize a Hill-Rom Remote Services tool, which may monitor Customer’s LINQ systems, LINQ system events and conditions via remote access through a secure 443 port using 128-bit (or higher) SSL encryption.
Remote Technical Assistance. Customer’s designated representative(s) will notify Hill-Rom’s Technical Support Center upon discovery of any deficiency in the NNC system and will describe the deficiency to Hill-Rom with adequate specificity to ensure Hill-Rom may identify and verify the problem. A Hill-Rom Technical Support Representative will, if available, access Customer’s NNC system via remote access using the intelligent device management (IDM) tool (hereinafter “Hill-Rom Remote Services”), to verify the malfunction. Customer acknowledges and agrees that Hill-Rom may utilize a Hill-Rom Remote Services tool, which may monitor Customer’s NNC systems, NNC system events and conditions via remote access through a secure 443 port using 128-bit (or higher) SSL encryption.

Related to Remote Technical Assistance

  • Technical Assistance The State agrees to provide technical assistance regarding the State’s rules, regulations and policies to the Sub- Recipient and to assist in the correction of problem areas identified by the State’s monitoring activities.

  • Legal Assistance The Board shall give full support including legal and other assistance for any assault upon the employee while properly acting in the discharge of his/her duties.

  • Educational Assistance To qualify for reimbursement, an employee must be a regular employee upon enrollment. To be approved, the courses described below must be related to the employee's present position or career development:

  • Directory Assistance 72.1 The Parties acknowledge that CenturyLink is not a Directory Assistance (DA) provider. CenturyLink provides directory listings information for its subscribers to third party DA providers to be included in the national and local databases used by such third party providers. The Parties agree that to the extent the DA provider contracted by CLEC for DA services to CLEC’s subscribers also populates the national DA database, then CLEC’s DA listings have been made available to CenturyLink’s subscribers and no further effort is needed by either Party. If for any reason, CLEC desires that CenturyLink act as a middleman conduit for the placement of CLEC’s DA listings in the DA database(s), then CenturyLink shall provide such compensable DA listings service pursuant to separate written terms and conditions between CenturyLink and CLEC which will be attached to this Agreement as an Amendment.

  • Mutual Assistance Each party shall assist the other in complying with all applicable requirements of the Data Protection Legislation. In particular, each party shall:

  • Technical Training 3.1 Party A agrees hereby to provide the following training service to party B and its staffs:

  • Emergency Assistance Both Parties shall exercise due diligence to avoid or mitigate an Emergency to the extent practical in accordance with applicable requirements imposed by the Standards Authority or contained in the PJM Tariffs and NYISO Tariffs. In avoiding or mitigating an Emergency, both Parties shall strive to allow for commercial remedies, but if commercial remedies are not successful or practical, the Parties agree to be the suppliers of last resort to maintain reliability on the system. For each hour during which Emergency conditions exist in a Party’s Balancing Authority Area, that Party (while still ensuring operations within applicable Reliability Standards) shall determine what commercial remedies are available and make use of those that are practical and needed to avoid or mitigate the Emergency before any Emergency Energy is scheduled in that hour.

  • Additional Assistance The Borrower shall provide such cooperation, information and assistance, and prepare and supply the Administrative Agent with such data regarding the performance by the Issuing Insurance Companies of their obligations under the Pledged Policies and the performance by the Borrower of its obligations under the Transaction Documents, as may be reasonably requested by the Administrative Agent from time to time.

  • Technical Support State Street will provide technical support to assist the Fund in using the System and the Data Access Services. The total amount of technical support provided by State Street shall not exceed 10 resource days per year. State Street shall provide such additional technical support as is expressly set forth in the fee schedule in effect from time to time between the parties (the “Fee Schedule”). Technical support, including during installation and testing, is subject to the fees and other terms set forth in the Fee Schedule.

  • DEVELOPMENT OR ASSISTANCE IN DEVELOPMENT OF SPECIFICATIONS REQUIREMENTS/ STATEMENTS OF WORK Firms and/or individuals that assisted in the development or drafting of the specifications, requirements, statements of work, or solicitation documents contained herein are excluded from competing for this solicitation. This shall not be applicable to firms and/or individuals providing responses to a publicly posted Request for Information (RFI) associated with a solicitation.

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