Professional Consultation Line Process. The Professional consultation Line Service will be available between the hours of 10:00 and 13:00 Monday to Friday. There will be a separate mobile telephone number for the Professional Consultation Line Service. The telephone number is 00000000000. The Professional Consultation Line is not a referral service. Professional colleagues are invited to contact the Professional Consultation Line to discuss children, young people and family’s circumstances, in order to obtain advice, explore ways of engaging children and families in early help assessments and to discuss whether the threshold for a referral to Social Care or MAT services has been met. The Professional Consultation Line does not replace those services already established such as the First Contact Team, Health professional’s access to Named Nurse advice or members of staff from schools accessing the Child Protection Manager. The Professional consultation Line aims to complement those already established arrangements in place. If the concern /issues raised indicate that there is reasonable cause to suspect that a child is suffering, or is likely to suffer, significant harm the Team Manager will record the Contact and advise the caller to contact the First Contact Team to make a referral. Callers will be expected to provide their details including their name, contact address and telephone number for all consultations. Provision will also be made for professionals to seek advice regarding ‘scenario’ situations. However, these will not be recorded on Liquid Logic.
Professional Consultation Line Process. Working Together to Safeguard Children (Chapter 1 Para 10, 2015) states:
