Notice to Patients and Companions. As soon as Hospital Personnel have determined that the Hospital will undertake Reasonable or Appropriate Efforts to obtain an on-site interpreter for a Patient and/or a Companion, the Hospital shall inform such person (or a companion, if such person is unavailable) of the current status of efforts being taken to secure an interpreter on his or her behalf. Additional updates are to be provided thereafter as necessary until an on-site interpreter is secured.
Notice to Patients and Companions. As soon as Astria Health Hospital Personnel have determined that a Qualified Interpreter is necessary for effective communication with a Patient or companion, Astria Health will inform the Patient or companion (or a family member or friend, if the Patient or Companion is not available) of the current status of efforts being taken to secure a Qualified Interpreter on his or her behalf. Astria Health will provide additional updates to the Patient or companion as necessary until an interpreter is secured. Notification of efforts to secure a Qualified Interpreter does not lessen Astria Health's obligation to provide Qualified Interpreters in a timely manner as required by paragraph 28 of this Agreement. Other Means of Communication. Astria Health agrees that between the time an interpreter is requested and the interpreter is provided, Hospital Personnel will continue to try to communicate with the Patient or companion for such purposes and to the same extent as they would have communicated with the person but for the disability, using all available methods of communication, for example, using sign language pictographs. This provision in no way lessens Astria Health's obligation to provide Qualified Interpreters in a timely manner as required by paragraph 28 of this Agreement. Restricted Use of Certain Persons to Facilitate Communication. Astria Health will not rely on an adult friend or family member of the Patient or companion to interpret except: In an emergency involving an imminent threat to the safety of an individual or the public where there is no interpreter available; or Where the Patient or companion specifically requests that the adult friend or adult family member interpret, the accompanying adult agrees to provide such assistance, and reliance on that adult for such assistance is appropriate under the circumstances. If the requested adult friend or adult family member is not a Qualified Interpreter, Astria Health may also provide a Qualified Interpreter at no cost to the Patient or companion. The adult friend or adult family member will not be compensated by Astria Health for the time a Qualified Interpreter is required. A Qualified Interpreter is required for the situations listed in paragraph 28. Astria Health will not rely on a minor child or Patient to interpret except in the limited circumstances described in (a) above.
Notice to Patients and Companions. As soon as Hospital Personnel have determined that an interpreter is necessary for effective communication with a Patient or a Companion, and one hour later, the Hospital will inform such person (or a family member or friend, if such person is not available) of the current status of efforts being taken to secure the appropriate Auxiliary Aids and Services on his or her behalf. Additional updates shall be provided thereafter as necessary until such aids and services are secured. Notification of efforts to secure a qualified interpreter does not diminish the Hospital’s obligation to provide qualified interpreters in a timely manner as required by paragraphs 44 and 45 of this Settlement Agreement.
Notice to Patients and Companions. As soon as Hospital Personnel have determined that an interpreter is necessary for effective communication with a Patient or Companion, the Hospital shall inform such a person (or a family member or friend, if such Patient/Companion is not available) of the current status of efforts being taken to secure a qualified interpreter on his or her behalf. Additional updates shall be provided periodically thereafter until an interpreter is secured. Notification of efforts to secure a qualified interpreter does not lessen the Hospital's obligation to provide qualified interpreters in a timely manner as required by this Settlement Agreement.
Notice to Patients and Companions. As soon as Hospital personnel have determined that an interpreter is necessary for effective communication with a Patient or a Companion, the Hospital will inform such person (or a family member or friend, if such person is unavailable) of the current status of efforts being taken to secure a qualified interpreter on his or her behalf. Additional updates are to be provided thereafter as necessary until an interpreter is secured. Notification of efforts to secure a qualified interpreter does not lessen the Hospital’s obligation to provide qualified interpreters in a timely manner as required by this Agreement. 8. Other Means of Communication. Between the time that an interpreter is requested and when an interpreter is made available, the Hospital will continue to try to communicate with the Patient or Companion for such purposes and to the same extent as they would have communicated with the person but for the disability, using all available methods of communication, particularly written notes or sign language pictographs. If such alternate methods of communication result in “effective communication,” the Hospital is relieved of its obligation to continue efforts to seek out an interpreter for that communication. However, this provision in no way lessens the Hospital’s obligation to provide qualified interpreters in a timely manner as required by this Agreement for other communications with the Patient or Companion where necessary for effective communication. 9.
