Informal The University and the Union encourage employees who Sample Clauses

Informal The University and the Union encourage employees who believe they may have a grievance to discuss the issue informally with their supervisors. An employee may have their union representative present at such discussions. STEP ONE If the Employee or the Union is not satisfied with the decision of the Department Head or designate the Union may within twenty (20) days of receipt of the decision or the date the decision should have been given, present a grievance in writing to the Director Employee Experience or designate at the first level of the grievance procedure. If the Union does not receive a reply or satisfactory settlement within twenty (20) days from the date the Union presented the grievance to the Director Employee Experience or designate the Union may proceed to Step Two. STEP TWO Within ten (10) days from receipt of the decision, or the date a decision should have been given in Step One, the Union may present the grievance in writing either by personal service or by registered mail to the Associate Vice-President People & Culture or designate as the second level in the grievance procedure. The Associate Vice-President People & Culture or designate shall reply, in writing, to the Union, within ten (10) days from the date the grievance was presented at Step Two. If the Union does not receive a reply or satisfactory settlement of a grievance at Step Two, the Union may refer the grievance to arbitration as provided in Article 29.
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Related to Informal The University and the Union encourage employees who

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