Common use of Customer Service and Support Clause in Contracts

Customer Service and Support. Servicer shall provide all support services to Cardholders and/or Bank, including: • Bank: Support desk handling of all Bank Inquiries • Bank: Gift Card Account Maintenance • Bank: Dispute Processing • Cardholder: Support desk handling of all Cardholder Inquiries/License • Cardholder: Gift Card Account Maintenance • Cardholder: Voice Response Unit (VRU) Services • Cardholder: Website Report

Appears in 2 contracts

Samples: Program Services Agreement (Green Dot Corp), Program Services Agreement (Green Dot Corp)

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Customer Service and Support. Servicer shall provide all support services to Cardholders and/or Bank, including: • Bank: Support desk handling of all Bank Inquiries • Bank: Gift Card Account Maintenance • Bank: Dispute Processing • Cardholder: Support desk handling of all Cardholder Inquiries/License • Cardholder: Gift Card Account Maintenance • Cardholder: Voice Response Unit (VRU) Services • Cardholder: Website Report

Appears in 2 contracts

Samples: Program Services Agreement (Green Dot Corp), Program Services Agreement (Green Dot Corp)

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