After Hours and Emergencies. During those times when we are unavailable, you may leave a message at one of our numbers listed at the beginning of this form and we will return your call as soon as possible. Please allow up to 24-hours for us to return your call. TNCC does not typically provide after hours or emergency services. If you are having a mental health emergency, please call one of the numbers below. For immediate assistance call 911. In emergency situations please call: Petersburg Mental Health Services: 0-000-000-0000 Petersburg Police Department: 0-000-000-0000 Petersburg Medical Center: 0-000-000-0000 Canceled Appointments: We understand that our clients lead busy lives and emergencies sometimes arise. In addition, childcare can sometimes be a challenge for those clients with young children. However, for the sake of continuity of care, it is very important to maintain your regular scheduled appointments. There is no charge for canceling a previously scheduled appointment one business day in advance. This allows sufficient time for us to schedule other clients who need an appointment. Thus, in order to cancel an appointment for 9:00 a.m. on Monday, you would need to call on that previous Friday. Except in emergencies (or unexpected illness), the first “no show” or appointment canceled without a one day notice will be billed at one-half of your established hourly rate.
After Hours and Emergencies. 2.1. Provider will provide service 24/7 during natural disasters or as requested by Customer to support them during an emergency service. Please contact one of the individuals listed in Provider Contacts.
After Hours and Emergencies. FCDC has staff on-call 24x7 and can be reached by the Help Desk phone number: (000) 000-0000. The on-call staff member will assess the issues and handle them based on their criticality and needs.
