Service Quality Plan definition

Service Quality Plan means the Franchisee’s plan for ensuring that its future performance is at all times equal to or better than the benchmark set out in the Service Quality Management System in respect of which the requirement to submit such a plan under paragraph 4.1(e) of Schedule 7.2 (Service Quality Management) arose;
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Service Quality Plan means the Quality Plan with that title to be developed pursuant to Clause 47 (Quality Plans);
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Service Quality Plan means the document entitled "Service Quality Plan" and included at Annexure 5;
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Examples of Service Quality Plan in a sentence

  • Additional Reporting Criteria 5 RELIABILITY PERFORMANCE STANDARDSInterruption Frequency and Duration Under the Service Quality Plan, an interruption is defined as the loss of electric service to more than one customer for more than one minute.

  • The extent to which the carrier’s Wholesale Service Quality Plan has successfully facilitated a competitive telecommunications market.

  • Additional Reporting Criteria 5 SECTION 1: RELIABILITY AND CUSTOMER SERVICE PERFORMANCE STANDARDSInterruption Frequency and DurationUnder the Service Quality Plan, an interruption is defined as the loss of electric service to more than one customer for more than one minute.

  • To the extent the Commission determines that a Level 1 carrier’s Wholesale Service Quality Plan should be investigated, modified, updated or in any way amended for any reason prior to the end of a biennial period, the Commission may initiate a proceeding to investigate, modify, update or amend the previously adopted Wholesale Service Quality Plan.

  • A listing of proposed changes to the carrier’s existing Wholesale Service Quality Plan.

  • Under the Company’s Service Quality Plan, the following additional reporting criteria are required to be filed with the PUC.

  • Probable impact of proposed changes to the carrier’s existing Wholesale Service Quality Plan.

  • For a carrier with a Preexisting Plan, its Preexisting Plan shall be its effective Wholesale Service Quality Plan from the effective date of this rule through the effective date of its tariff due to be filed April 1, 2003, under Section 731.200.

  • The purpose of the proceeding shall be to determine the adequacy and appropriateness of each Plan with respect to the requirements of the Act and this Part, and to adopt a Wholesale Service Quality Plan for the filing carrier.

  • Compliance of the carrier's Wholesale Service Quality Plan with the criteria for review described in Subpart D of this Part.

Related to Service Quality Plan

  • Quality Plan means the quality plan to be produced by the Contractor in accordance with Schedule S2-10 (Quality Plan);

  • High Quality Waters means all state waters, except:

  • Quality Assurance Plan or “QAP” shall have the meaning set forth in Clause 11.2;

  • Safety Plan means a written document that has procedures, requirements, or standards related to safety which the pool staff shall follow. The safety plan shall include training and emergency response procedures.

  • National Ambient Air Quality Standards or “NAAQS” means national ambient air quality standards that are promulgated pursuant to Section 109 of the Act, 42 U.S.C. § 7409.

  • Supply Plan has the meaning set forth in the CAISO Tariff.

  • Radiopharmaceutical quality assurance means, but is not limited to, the performance of appropriate chemical, biological, and physical tests on potential radiopharmaceuticals and the interpretation of the resulting data to determine their suitability for use in humans and animals, including internal test assessment, authentication of product history, and the keeping of proper records.

  • Ambient air quality standard means an established concentration, exposure time, and frequency of occurrence of air contaminant(s) in the ambient air which shall not be exceeded.

  • Quality Assurance Program means the overall quality program and associated activities including the Department’s Quality Assurance, Design-Builder Quality Control, the Contract’s quality requirements for design and construction to assure compliance with Department Specifications and procedures.

  • Service Plan means the Operating Plan and Budget appended as Schedules A and D2a of Schedule D;

  • Health and Safety Plan means a documented plan which addresses hazards identified and includes safe work procedures to mitigate, reduce or control the hazards identified;

  • Quality system means documented organizational procedures and policies: internal audits of those policies and procedures: management review and recommendation for quality improvement.”

  • Mental health services provider means an individual, licensed or unlicensed, who performs or purports to perform mental health services, including a:

  • Procurement Plan means the Recipient’s procurement plan for the Project, dated April 2, 2010, and referred to in paragraph 1.16 of the Procurement Guidelines and paragraph 1.24 of the Consultant Guidelines, as the same shall be updated from time to time in accordance with the provisions of said paragraphs.

  • Nutrient management plan means a plan developed or approved by the Department of Conservation and Recreation that requires proper storage, treatment and management of poultry waste, including dry litter, and limits accumulation of excess nutrients in soils and leaching or discharge of nutrients into state waters.

  • Health-related services means the same as in A.R.S. § 36-401.

  • service delivery and budget implementation plan means a detailed plan approved by the executive mayor of a municipality in terms of section 53(l)(c)(ii) of the MFMA for implementing the municipality's delivery of municipal services and its annual budget, and which must indicate

  • health and safety specification means a site, activity or project specific document prepared by the client pertaining to all health and safety requirements related to construction work;

  • Child welfare services means social services including

  • General air quality operating permit or "general permit" means an air quality operating permit that meets the requirements of ARM 17.8.1222, covers multiple sources in a source category, and is issued in lieu of individual permits being issued to each source.

  • Transition Plan means a transition plan, acceptable to the LHIN that indicates how the needs of the HSP’s clients will be met following the termination of this Agreement and how the transition of the clients to new service providers will be effected in a timely manner; and

  • Applicable water quality standards means all water quality standards to which a discharge is subject under the federal Clean Water Act and which has been (a) approved or permitted to remain in effect by the Administrator following submission to the Administrator pursuant to Section 303(a) of the Act, or (b) promulgated by the Director pursuant to Section 303(b) or 303(c) of the Act, and standards promulgated under (APCEC) Regulation No. 2, as amended.

  • Home health aide services means the personal care and maintenance activities provided to individuals for the purpose of promoting normal standards of health and hygiene.

  • Project Management Plan means the management plan that (i) sets out a high level workplan to describe the manner in which the Design-Builder will manage the Project, including to address related matters such as traffic management and communications, and (ii) is prepared by or for the Design-Builder and submitted to the Owner;

  • Biological safety cabinet means a containment unit suitable for the preparation of low to moderate risk agents where there is a need for protection of the product, personnel, and environment, according to National Sanitation Foundation (NSF) Standard 49.

  • site development plan means a dimensioned plan drawn to scale that indicates details of the proposed land development, including the site layout, positioning of buildings and structures, property access, building designs and landscaping;