Resolution Goal definition

Resolution Goal is the goal for EnterpriseDB of the time required to provide a documented fix that restores full (or near full) functionality to Customer.
Sample 1Sample 2Sample 3
Resolution Goal means the amount of time that is set as a goal to resolve an incident. Commercially reasonable efforts will be used to meet this goal.
Sample 1Sample 2Sample 3
Resolution Goal means the targeted result of effort to provide Customer with a “solution”, which shall resolve the issue, so long as Customer stays current with the applicable Functional Versions, upgrades and updates and has installed the newest or previous two (2) versions of the Software.
Sample 1Sample 2Sample 3

Examples of Resolution Goal in a sentence

  • Severity Classification Severity Description Response Time Follow-up Frequency Resolution Goal Monthly Metric Severity 1 Critical Total inability to use any material part of the Hosting Environment, resulting in a critical impact on user objectives.

  • Severity Classification Severity Description Response Time Follow-up Frequency Resolution Goal Severity 1 Critical • Critical service functionality is down • Major impact to Customer’s business • No reasonable workaround(s) exists • No current patch set or service pack available 30 minutes during Business Hours Every 60 minutes during Business Hours.

  • A ticket ‘transfer sequence’ is a path along the network; machine recommendations aim to reduce transfers needed for resolution.TABLE I: Glossary: Key Terms TermDescriptionExisting research addresses the Resolution Goal, but the SLT Goal remains unaddressed.

  • If the ticket gets labeled as Routine, it will be followed by a second level classification which recommends a ranked list of TRSs based on the classification confidence for the incoming ticket (Figure 1 Box B).Meeting the Resolution Goal: By recommending the Routine TRSs on frequent content, prior research established a 34% improvement in the accuracy of the recommendations when compared to the greedy baseline.

  • Football has the power to be a tool for action on many sustainability issues, being able to tackle several of the SDGs, especially the ones related to Health and Wellbeing (Goal 3), Quality Education (Goal 4), Gender Equality (Goal 5) and Peace and Conflict Resolution (Goal 16)8.

  • The remainder (23%) have set general goals, sometimes encompassed in a project or action plan, but not encompassed within a formal resolution or ordinance.Executive Order, 1.8% Other, 3.6%Ordinance, 1.8% Goal, 19.6% Resolution, 73.2% Resolution Goal Ordinance Executive Order Other Figure 3.

  • Deliverables: Outreach materials, additional web information, and the work plan will describe the outreach program developedCoordination Objectives - Resolution Goal 3 x Coordinate City’s technical assistance resources and expertise.x Work with the local Nursery industry to reduce the sale of state listed noxious weeds.

  • Problem Resolution Goal: To provide an answer, solution, fix, etc.

  • Issue Resolution Goal (the speaker’s main aim “when raising an issue is to haveit resolved in the immediate future of the conversation”)(Farkas 2022: 297)14 We might, on this account, predict that speakers who do not accept wè in conjunction with kwestje might be more permissive of a true answer in response to a kwestje utterance, such that for those speakers, oare and kwestje are effectively translation equivalents.

  • Classification Response Time Resolution Goal Urgent 2-3 hours during business hours Same or next Business day High 1 Business Day Same or next Business Day Normal 3 Business Days Within 2 Business Days Low A meeting will be scheduled within 3 Business Days to determine impact and response timeline, etc.


More Definitions of Resolution Goal

Resolution Goal means the assessment of the Error difficulty of reported Problems which affects the time required to resolve it.
Sample 1
Resolution Goal means the amount of time that is set as a goal to resolve an incident. Commercially reasonable efforts will be used to meet this goal. Anhang B zum Software as a Service Agreement Support-Anhang und Service Levels (SaaS Modell) 1. Definitionen 1.1 „Geschäftszeiten”: Per Definition von 08:00 Uhr bis 18:00:00 Uhr GMT Montag bis Freitag. 1.2 „Kunden-Support-Ansprechpartner”: Entspricht per Definition Ziffer 6 des vorliegenden Anhangs B. 1.3 „Ausfall”: Ein wesentliches Versagen der entsprechenden Software den funktionalen Spezifikationen, gemäß ihrer Leistungsbeschreibung, zu entsprechen. 1.4 “Fehlerbeseitigung”: Jede Änderung, Ausweichlösung oder Routine, die darauf abzielt, die faktischen negativen Auswirkungen des Ausfalls zu beheben. 1.5 „Entschuldbare Auszeit”: Die Gesamt-Minuten in der Messperiode, während der die Software oder das Hosting- Umfeld (je nachdem, was zutrifft) nicht verfügbar war aufgrund (a) fahrlässiger oder unrechtmäßiger Handlungen oder Unterlassungen durch den Kunden oder seine Nutzer; (b) fahrlässiger oder unrechtmäßiger Handlungen oder Unterlassungen durch Drittanbieter; oder (c) von Ereignissen höherer Gewalt oder Störungen des öffentlichen Internetzugangs. 1.6 „Folgehäufigkeit”: Die Häufigkeit, mit der ein Support- Sachbearbeiter den Kunden zum Fortschritt der wirtschaftlich vertretbaren Anstrengungen hinsichtlich der Lösung eines Problems, auf dem Laufenden hält. 1.7 “Hosting-Umfeld“: Das von Ventiv verwaltete, das System in seiner Gesamtheit umfassende Datenzentrum und die damit verbundene Infrastruktur, einschließlich aller Dateneinspielungs-Server und Anwendungsberichts-Server sowie der System-Server. 1.8 „Messperiode“: Dreißig (30) Tage. 1.9 „Wiederherstellungserklärung“: Der Zeitraum, in dem der Notfall gemeldet wird und die Wiederherstellungspläne angeordnet werden. 1.10 „Release”: Die Veränderung der Software, üblicherweise mit einer neuen Zahl gekennzeichnet, die direkt rechts oder links von der Dezimalstelle steht, die neue Funktionen und Funktionalität beinhaltet. Der Release umfasst keine neuen Produkte oder Module der Software, für die Ventiv generell zusätzliche Lizenz- und andere Gebühren verlangt. 1.11 „Reaktionszeit“: Der Zeitraum ab sachgemäßem Bericht eines Problems durch den Kunden bis zur Empfangsbestätigung durch den Support-Sachbearbeiter und Beginn der Fehlerbehebung. 1.12
Sample 1
Resolution Goal means the full assessment of the Error resolution of reported Problems and set of actions to provide resolution of the problem by means of workaround or Defect Repair.
Sample 1
Resolution Goal means the targeted result of effort to provide Customer with a solution, which shall resolve the issue, so long as Customer stays current with the applicable Functional Versions, upgrades and updates and has installed the newest or previous two (2) versions of the Software; provided, however, that Customer may be required to install the current or future Functional Version in order to effectuate such solution.
Sample 1

Related to Resolution Goal

  • Resolution Period has the meaning set forth in Section 2.04(c)(ii).

  • resolution action means the decision to place an institution or entity referred to in point (b), (c) or (d) of Article 1(1) under resolution pursuant to Article 32 or 33, the application of a resolution tool, or the exercise of one or more resolution powers;

  • unanimous resolution means, subject to subsection (3) -

  • Resolution shall have the meaning specified in Section 8(E).

  • U.S. Special Resolution Regimes has the meaning specified in Section 11.21.

  • U.S. Special Resolution Regime means each of (i) the Federal Deposit Insurance Act and the regulations promulgated thereunder and (ii) Title II of the Xxxx-Xxxxx Xxxx Street Reform and Consumer Protection Act and the regulations promulgated thereunder.

  • Resolution Time means 1:00 p.m. New York time on the Local Business Day following the date on which the notice of the dispute is given under Paragraph 5.

  • regulatory action level RBC means the product of 1.5 and its authorized control level RBC;

  • Performance Goal means a performance goal established by the Committee pursuant to Section 10.3.

  • Performance Target means the level of performance expected of the HSP in respect of a Performance Indicator or a Service Volume; “person or entity” includes any individual and any corporation, partnership, firm, joint venture or other single or collective form of organization under which business may be conducted;

  • Performance Measure means one or more of the following selected by the Committee to measure Company, Affiliate, and/or business unit performance for a Performance Period, whether in absolute or relative terms (including, without limitation, terms relative to a peer group or index): basic, diluted, or adjusted earnings per share; sales or revenue; earnings before interest, taxes, and other adjustments (in total or on a per share basis); basic or adjusted net income; returns on equity, assets, capital, revenue or similar measure; economic value added; working capital; total shareholder return; and product development, product market share, research, licensing, litigation, human resources, information services, mergers, acquisitions, sales of assets of Affiliates or business units. Each such measure shall be, to the extent applicable, determined in accordance with generally accepted accounting principles as consistently applied by the Company (or such other standard applied by the Committee) and, if so determined by the Committee, and in the case of a Performance Compensation Award, to the extent permitted under Code Section 162(m), adjusted to omit the effects of extraordinary items, gain or loss on the disposal of a business segment, unusual or infrequently occurring events and transactions and cumulative effects of changes in accounting principles. Performance Measures may vary from Performance Period to Performance Period and from Participant to Participant, and may be established on a stand-alone basis, in tandem or in the alternative.

  • Grievance Committee means the Grievance Committee of the Bar.

  • Goal means the intended or projected result of a comprehensive corrections plan or community corrections program to reduce prison commitment rates, to reduce the length of stay in a jail, or to improve the utilization of a jail.