Resolution Time definition

Resolution Time means 1:00 p.m. New York time on the Local Business Day following the date on which the notice of the dispute is given under Paragraph 5.
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Resolution Time means 1:00 p.m., New York time, on the Local Business Day following the date on which the notice is given that gives rise to a dispute under Paragraph 5.
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Resolution Time has the meaning specified in Paragraph 11(c)(i).
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Examples of Resolution Time in a sentence

  • The Target Resolution Time shall not commence until such time as the verification procedures are completed.

  • Escalation Level Description Escalation Targeted Response Time Targeted Resolution Time Tier 1 Basic technical or commercial issues - Non-time critical None Less than 6 hours Less than 1 business day Tier 2 Advanced technical or commercial issues - Non-time critical.

  • Seller will use best efforts to provide Customer with a resolution within the appropriate Target Resolution Time and in accordance with the assigned Severity Level when Customer allows timely access to the System and Seller diagnostics indicate that a Residual Error is present in the Software.

  • Severity Level Problem Response Time Target Work Around Time Frame Target Resolution Time Frame Low You are requesting some additional information about our products that is not available either on our Web site or in the product documentation and knowledge base articles.

  • If Seller is unable to correct the reported Residual Error within the specified Target Resolution Time, Seller will escalate its procedure and assign such personnel or designee to correct such Residual Error promptly.


More Definitions of Resolution Time

Resolution Time means 10.00 a.m., London time, on the first Local Business Day following the date on which the notice is given that gives rise to a dispute under Paragraph 4.
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Resolution Time has the meaning specified in Paragraph 13.
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Resolution Time means the time taken (after the incident has been reported at the helpdesk), in resolving (diagnosing, troubleshooting and fixing) or escalating (to the second level) getting the confirmatory details about the same from the IA and conveying the same to the end user), the services related troubles during the first level escalation.
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Resolution Time means 1:00 p.m., Toronto time, on the Local Business Day following the date on which notice is given that gives rise to a dispute under Paragraph 4.
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Resolution Time means 1:00 p.m., New York time, on the third Local Business Day following the date on which notice of the dispute is given under Paragraph 5.
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Resolution Time means 2:00 p.m., London time, on the Local Business Day following the date on which notice is given that gives rise to a dispute under Paragraph 4.
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Resolution Time means the time taken (after the incident has been reported, in resolving (diagnosing, troubleshooting and fixing) the issue.
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