Service Quality definition

Service Quality or 'SQ' means those aspects of energy delivery and customer service Including, but not limited to, safety, reliability, operations, tariff compliance and customer relations.
Service Quality means the provision of data from airline Operators for airport service quality reporting and the measurement of service performance
Service Quality. In addition to procedures outlined in this Article IX, the parties agree that, in a service contract such as this, from time to time difficulties may arise that necessitate pre-agreement as to the method of their resolution and the parties have agreed to an action plan as follows:

Examples of Service Quality in a sentence

  • You can make complaints about the product, or about the behaviour of the issuer of the product or of the persons that provide advice regarding or who sell the product, on the following website www.unicreditbank.cz/PRIIPS, in writing to UniCredit Bank Czech Republic and Slovakia, a.s., Service Quality Management, Želetavská 1525/1, 140 92 Prague 4, Czech Republic or via e-mail to info@unicreditgroup.cz.

  • A Conceptual Model of Service Quality and Its Implications for Future Research.

  • The following Service Quality Measurements (SQM) plan as it presently exists and as it may be modified in the future, is being included as the performance measurements currently in place for the state of Tennessee.

  • Where the Licensee is not a Home Office Police Force, the Licensee may either monitor their use or delivery of the Product in line with the requirements of the Police Service Quality Assurance (PSQA) Scheme or apply their own quality assurance process to ensure the integrity of the Product and any delivery requirements specified in this Licence.

  • Where applicable, this includes support for, and response to, activities associated with the Site Improvement through Monitoring System and implementation of Data and Service Quality Assessments.The recipient is required to submit in a timely manner all program results for all relevant programmatic indicators in accordance with U.S. government guidance.

  • Paragraph (f) of this rule does not apply to payment to a former partner or associate pursuant to a separation or retirement agreement, or to a lawyer referral program certified by the State Bar of Texas in accordance with the Texas Lawyer Referral Service Quality Act, Tex.

  • Where the Licensee is a Home Office Police Force, Licensees shall monitor their use or delivery of the Product in line with the requirements of the Police Service Quality Assurance (PSQA) Scheme.

  • The directors are required under the Health Act 2009 and the National Health Service (Quality Accounts) Regulations 2010 (as amended) to prepare Quality Accounts for each financial year.

  • SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service Quality.

  • Service Quality Measurements that have been ordered in a particular state can currently be accessed via the internet at xxxx://xxxx.xxxxxxxxx.xxx.


More Definitions of Service Quality

Service Quality means the reliability of the delivered service to enable the customer to utilize the service for its intended use.
Service Quality means a measurable parameter characterising the compliance of the rendered Services to set standards, technical regulations and provisions of the Contract;
Service Quality. The Supplier shall deliver a consistently high quality of Service to Contracting Authorities through a dedicated Quality Department consisting of appropriately experienced Supplier Personnel, who have knowledge of Contracting Authorities’ requirements.
Service Quality in policing traditionally means funding vs crime rate

Related to Service Quality

  • National Ambient Air Quality Standards or “NAAQS” means national ambient air quality standards that are promulgated pursuant to Section 109 of the Act, 42 U.S.C. § 7409.

  • Radiopharmaceutical quality assurance means, but is not limited to, the performance of appropriate chemical, biological, and physical tests on potential radiopharmaceuticals and the interpretation of the resulting data to determine their suitability for use in humans and animals, including internal test assessment, authentication of product history, and the keeping of proper records.

  • High Quality Waters means all state waters, except:

  • New Service Queue means all Interconnection Requests, Completed Applications, and Upgrade Requests that are received within each six-month period ending on April 30 and October 31 of each year shall collectively comprise a New Services Queue.

  • Quality Surveillance Engineer / Inspector means any person appointed by or on behalf of the Purchaser to inspect or carry out quality surveillance on supplies, stores or work under the Contract or any person deputed by the Quality Surveillance Engineer for the said purpose.

  • Ambient air quality standard means an established concentration, exposure time, and frequency of occurrence of air contaminant(s) in the ambient air which shall not be exceeded.

  • Baseline data means information gathered at a selected point in time and used thereafter as a basis from which to monitor change.

  • Quality means the totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs;

  • Reliability Standards means the criteria, standards, rules and requirements relating to reliability established by a Standards Authority.

  • Water quality means the physical characteristics of water within shoreline jurisdiction, including water quantity, hydrological, physical, chemical, aesthetic, recreation-related, and biological characteristics. Where used in this chapter, the term "water quantity" refers only to development and uses regulated under this chapter and affecting water quantity, such as impermeable surfaces and storm water handling practices. Water quantity, for purposes of this chapter, does not mean the withdrawal of ground water or diversion of surface water pursuant to RCW 90.03.250 through 90.03.340.

  • Reliability Standard means a requirement to provide for reliable operation of the bulk power system, including without limiting the foregoing requirements for the operation of existing bulk power system facilities, including cybersecurity protection, and the design of planned additions or modifications to such facilities to the extent necessary for reliable operation of the bulk power system, but shall not include any requirement to enlarge bulk power system facilities or to construct new transmission capacity or generation capacity.

  • Reliability means the degree of performance of the bulk electric system that results in electricity being delivered within Reliability Standards and in the amount desired. Electric system Reliability can be addressed by considering two basic and functional aspects of electric systems, which are Adequacy and Security.

  • Base Load Generation Resource means a Generation Capacity Resource that operates at least 90 percent of the hours that it is available to operate, as determined by the Office of the Interconnection in accordance with the PJM Manuals.

  • Acute care means preventive care, primary care, and other medical care provided under the direction of a physician for a condition having a relatively short duration.

  • Service Level Standards has the meaning ascribed thereto in Section 2.1 hereof.

  • health and safety specification means a site, activity or project specific document prepared by the client pertaining to all health and safety requirements related to construction work;

  • Basic gas supply service means gas supply service that is

  • Biological safety cabinet means a containment unit suitable for the preparation of low to moderate risk agents where there is a need for protection of the product, personnel, and environment, according to National Sanitation Foundation (NSF) Standard 49.

  • Water quality volume means the volume equal to the first one-half inch of runoff multiplied by the impervious surface of the land development project.

  • Definite quantity contract means a fixed price contract that provides for a

  • Applicable water quality standards means all water quality standards to which a discharge is subject under the federal Clean Water Act and which has been (a) approved or permitted to remain in effect by the Administrator following submission to the Administrator pursuant to Section 303(a) of the Act, or (b) promulgated by the Director pursuant to Section 303(b) or 303(c) of the Act, and standards promulgated under (APCEC) Regulation No. 2, as amended.

  • Water quality standards means provisions of state or federal law which consist of a designated use or uses for the waters of the Commonwealth and water quality criteria for such waters based upon such uses. Water quality standards are to protect the public health or welfare, enhance the quality of water and serve the purposes of the State Water Control Law (§ 62.1-44.2 et seq. of the Code of Virginia) and the federal Clean Water Act (33 USC § 1251 et seq.).

  • Monitoring Services shall have the meaning set forth in Section 2(b) of this Agreement.

  • NERC Reliability Standards means the most recent version of those reliability standards applicable to the Generating Facility, or to the Generator Owner or the Generator Operator with respect to the Generating Facility, that are adopted by the NERC and approved by the applicable regulatory authorities, which are available at xxxx://xxx.xxxx.xxx/files/Reliability_Standards_Complete_Set.pdf, or any successor thereto.

  • Quality Assurance Plan or “QAP” shall have the meaning set forth in Clause 11.2;

  • Gas supply service means the provision to customers of the