Service Operations Sample Clauses

Service Operations. 18 a. CONTRACTOR shall have exclusive rights to all 9-1-1 emergency ambulance calls 19 originating in its awarded EOA(s). There are areas on the periphery of the EOA, however, where the 20 nearest 9-1-1 BLS emergency ambulances may be located in an adjacent jurisdiction. In the interest of 21 obtaining the quickest ambulance service to the patient, OCEMS may approve the use of these closer 9-
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Service Operations. Generally, the Service is installed and runs in third party data centers contracted by Ruckus to make the Service available for access to Customer via an internet connection. However, Ruckus may choose to operate such a data center at any time. While Ruckus endeavors to contract with reputable third parties that provide global hosting services, Ruckus bears no responsibility or liability with respect to the actions or malfeasance of such third parties. Licenses to access and use the Service are personal to Customer, and Customer shall be responsible for the interaction with any instance of the Service made available to Customer, including but not limited to the management of all Customer Data stored by or accessed through the Service.
Service Operations. Service operations provides execution of the day-to-day processes, functions and activities necessary for delivering reliable, high quality GCSS-MC/LCM Increment 1 services. Service operations encompasses the Enterprise Service Desk, IT Operations Management, Technical Management, and Production/PSS infrastructure sustainment. GCSS- MC/LCM Increment 1 follows the Information Technology Infrastructure Library (ITIL) v3 based model for service operations. Processes managed within GCSS-MC/LCM Increment 1 service operations include request fulfillment, access management, event management, incident management, and problem management. To execute GCSS-MC/LCM Increment 1 service operation processes and functions, the GCSS-MC PMO has established the GOC and the Enterprise Service Desk. The GOC provides for the IT, Technical, and Application Management of the Production system. The GOC is comprised of technical Subject Matter Experts (SMEs) that oversee the daily operations of the system, focusing on system operation, maintenance, application, and infrastructure sustainment. The GOC, together with the Enterprise Service Desk, provides integrated support to manage and resolve service requests, events, incidents, and problems. The Enterprise Service Desk serves as the PMO’s interface to GCSS-MC/LCM Increment 1 users. The Enterprise Service Desk provides Request Fulfillment and Access Management support to GCSS-MC users, and together with the GOC, executes Event, Incident, and Problem Management processes. The Contractor shall execute GOC and Enterprise Service Desk services, functions and processes for the GCSS-MC/LCM Increment 1 Production system. The Contractor shall provide technical expertise in system administration, system integration, database administration, application administration, implementation of code, system software support, networking support, and Enterprise Service Desk to sustain 24-hour-a day/7-day-a- week/365-day-a-year system operations. The Contractor shall provide integrated incident/problem management to resolve issues and problems, and unplanned outages. The Contractor shall work cohesively with the GCSS-MC Government team, including SMEs, Systems Engineering, Cybersecurity, Business System Integration (BSI), and support contractors to ensure delivery of reliable and responsive Service Operations support.
Service Operations. (a) Except as set forth on Schedule 5.12(a), the Company or a Subsidiary of the Company is the owner and operator of the Service. Except for the Contemplated Transactions, other than in the ordinary course of business or in accordance with the Company’s business plan, neither the Company nor any of its Subsidiaries has assigned or delegated, or has agreed to assign or delegate, any of its rights or obligations under the Content Agreements with respect to the Service or assigned or delegated, or agreed to assign or delegate, any of its rights or obligations with respect to management or operation of the Service.
Service Operations. The Contractor shall:
Service Operations. Dealer shall establish and maintain quality service operations as recommended by Yamaha for the Products at Dealer's Location including a parts and accessories department which will comply with all standards established by Yamaha. Dealer shall provide to owners of the Products such general service and repair as may be necessary. Any and all charges therefore shall be reasonable and consistent with those prevailing in the market area served by Dealer's Location and all such services and charges shall be in accordance with applicable law. Dealer agrees to provide service to any customer who has purchased a Product, regardless of the dealer from whom the Product was purchased.
Service Operations. Penn Mutual’s Service Operations Department will perform various functions such as claim processing, enrollment processing and recording, customer service for PIA. Internal Audit- Penn Mutual’s Internal Audit group will perform various function to ensure proper controls and procedures are being followed and adhered to. Actuarial Services- Penn Mutual will provide actuarial valuation and product development services. Administrative Services and Support Agreement Penn Mutual - PIA 2022 Planned Allocations Exhibit B Expenses charged to PIA for services provided are based on the amount of business in PIA. PIA volumes, which vary each quarter, are applied to a standard cost to determine expenses Penn Mutual allocates to PIA. Estimated Expense Methodology Single Life Fixed UL New Commissions 4,915,304 65.54% of new commissions to issue policies New Policies 563,300 $524.00 for each new policy to issue Renewal Cash Premium 1,119,819 1.60% of every $1 of renewal cash premium Inforce Amount 1,087,500 15.00% of every $1000 of inforce in support Inforce Policies 1,410,022 $122.61 for each inforce policy in support Total $ 9,095,944 (a) Single Life Indexed UL New Cash Premium (up to target) $14,461,162 34.93% of every $1 of new cash premium up to target New Cash Premium (excess) 588,613 0.95% of every $1 of new cash premium in excess of target New Policies 786,000 $524.00 for each new policy to issue Inforce Amount 3,040,000 16.00% of every $1000 of inforce in support Inforce Policies 2,629,908 $131.50 for each inforce policy in support Total $21,505,683 (b) Joint Life UL New Cash Premium (up to target) $ 1,947,939 33.73% of every $1 of new cash premium up to target New Cash Premium (excess) 92,220 0.86% of every $1 of new cash premium in excess of target New Policies 75,520 $944.00 for each new policy to issue Inforce Amount 2,400,000 16.00% of every $1000 of inforce in support Inforce Policies 453,659 $131.50 for each inforce policy in support Total $ 4,969,338 (c) Variable UL New Cash Premium (up to target) $ 3,893,213 37.08% of every $1 of new cash premium up to target New Cash Premium (excess) 174,668 0.90% of every $1 of new cash premium in excess of target New Policies 262,000 $524.00 for each new policy to issue Inforce Amount 7,510 17.00% of every $1000 of inforce in support Inforce Policies 69,079 $131.50 for each inforce policy in support Total $ 4,406,469 (d) Indexed Annuities New Premium $239,597 1.20% of every $1 of new cash premium New Policies 11,200 $...
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Service Operations. Customer is solely responsible for its use of the DOD Service and for the quality of the data contained therein, including all initial and subsequent entry of data, production and use of provided reports, and any and all content in Customer’s DOD Service database.
Service Operations. Hub and network operations centers are staffed 24 hours per day, 365 days per year, with experienced technical personnel. The network operations center (the OC) is responsible for network control consisting of monitoring, configuration management, and troubleshooting, including field dispatch. The OC is also responsible for onsite maintenance and management of the shared hub facilities. The prices set forth in Section 1.A. of Attachment I are based on HNS providing Customer its own dedicated outroute on the Shared Hub. As a result of Customer being provided a dedicated outroute for its traffic, only PESs which are tuned to that dedicated outroute's unique frequency will be capable of sending and receiving transmissions on Customer's network.
Service Operations. A. Fee Structure
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