Software Versions Covered Sample Clauses

Software Versions Covered. BPA will provide support and maintenance only for the current version and the preceding major version (N-1) of all BPA products. In the absence of a superseding major version, feature updates will cease Three (3) years after the final major version was first released for general availability. All other BPA support services will continue to be available to customers on retired product versions for as long as the customer maintains a software assurance agreement.
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Software Versions Covered. Supported Versions: LTS (abbreviation for “Long Term Support”) Releases: means generally any release announced on Software’s website which is designated as a LTS and can include commercially released major new releases, modifications or enhancements to the same Software. The Support Policy covers an LTS release for 36 months. Any new version of the same Software as designated by a change in the number(s) to the far right decimal in version number is considered part of the LTS release. For instance if version 3.7.0 is released July 1st 2015, it will be supported until July 1st 2018, and any new versions like 3.7.1, 3.7.2, etc, will be supported until this July 1st 2018 date. Non-LTS releases: means commercially released major new releases, modifications or enhancements to the same Software which are not declared as a LTS release on ’s webpage. Non- LTS releases are not covered by “The Support Policy.” Platforms Supported: NT supports use of the Software only on the platforms specified in the Support Portal or in the Release Notes of a given release (the “Supported Platforms”). NT may make changes to the list of Supported Platforms from time to time when making new releases of the Software available.
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Software Versions Covered. KnowledgeLake will provide Support for the current Major Release and the Maintenance Release of the KnowledgeLake Software. KnowledgeLake agrees to use reasonable commercial efforts in providing Customer with telephone, Web, and email request assistance for all of the Software versions covered. KnowledgeLake TAC team members may refer Customer to Maintenance, Minor, and/ or Major Release to resolve an issue. MAJOR, MINOR AND MAINTENANCE RELEASES Maintenance Releases (also known as a Hotfix) are created to resolve specific Software anomalies or to resolve specific configuration issues. If a Hotfix is for general release, it will be published in the Download section of the KnowledgeLake Support Services Web page. Minor Releases are released periodically to introduce new functionality to the existing software and may also include general software updates. Major Releases are released less frequently not merely as a revision or a bug fix release but which contains substantial changes (e.g., an overhaul of the interface, change in compatibility). xxxx://xxxxxxx.xxxxxxxxxxxxx.xxx Current software maintenance is required in order to obtain and install major, maintenance and minor releases for specific KnowledgeLake products.
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Software Versions Covered 
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Related to Software Versions Covered

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