Supported Versions. RedSeal will provide Maintenance only for Software released during the prior 12 months.
Supported Versions. Maintenance Services also specifically excludes support for any version of the Software released by RSA which has reached its “end of primary support” (EOPS) date, as determined by RSA. Each Software Release will reach its EOPS date after a period of not less than twenty four (24) months following the date of that Software Release’s “General Availability” (or “GA” release date, as this term is generally understood in the software industry), unless another EOPS date is set forth at xxxxx://xxxxxxxxx.xxx.xxx/docs/DOC-40387. This time period may be extended by RSA at its sole discretion. In order to continue to receive ongoing Maintenance Services hereunder for any Software Release which is beyond its EOPS date, Customers must upgrade to a currently supported Software Release. For certain Software Products, Customers may enter into an Extended Support agreement for a period of one or two years to obtain Maintenance Services for Software which has already reached its EOPS date. For additional information on Software EOPS dates and the availability of Extended Support agreements for such Software, please go to xxxxx://xxxxxxxxx.xxx.xxx/docs/DOC-40387.
Supported Versions. Xxxxxxx-xxx.xxx will provide full customer support to meet the Service Levels stated in 2.6 for the current and prior generally available releases and interim releases between the two. Service- xxx.xxx will provide limited customer support and may not be able to provide code fixes or rework for releases older than the prior generally available release.
Supported Versions. Acumatica provides Support Services for all supported versions of the Software as set forth in the Product Support Lifecycle Policy published on the Acumatica Support Portal. Retired versions are not supported under this Agreement.
Supported Versions. Support and Maintenance is available in accordance with Flexera Software’s Life Cycle and End of Life Policy, which may be found at xxxx://xxx.xxxxxxxxxxxxxxx.xxx/support/eol/end-of- life-policy.htm.
Supported Versions. Maintenance Services also specifically excludes support for any version of the Software released by RSA which has reached its “end of primary support” (EOPS) date, as determined by RSA. Each Software Release will reach its EOPS date after a period of not less than twenty four (24) months following the date of that Software Release’s “General Availability” (or “GA” release date, as this term is generally understood in the software industry), unless another EOPS date is set forth at xxxxx://xxxxxxxxx.xxxxxxx.xxx/t5/product-life-cycle/product-version-life-cycle-for-securid/ta-p/572909. This time period may be extended by RSA at its sole discretion. In order to continue to receive ongoing Maintenance Services hereunder for any Software Release which is beyond its EOPS date, Customers must upgrade to a currently supported Software Release. For certain Software Products, Customers may enter into an Extended Support agreement for a period of one or two years to obtain Maintenance Services for Software which has already reached its EOPS date. For additional information on Software EOPS dates and the availability of Extended Support agreements for such Software, please go to xxxxx://xxxxxxxxx.xxxxxxx.xxx/t5/product-life-cycle/product-version-life-cycle-for-securid/ta-p/572909.
Supported Versions. Cherwell will provide Support for the most current version of the Licensed Software and one prior version, including interim releases between the two versions; for example, upon release of version 9.x Cherwell will support version 9.x and 8.x. Cherwell may provide limited support for older versions at its discretion.
Supported Versions. We will provide assistance with any version of Edge less than one year old, but you hereby acknowledge that many problems can only be corrected by upgrading to the most recent version.
Supported Versions. Resolve will provide Support for the most current version of the Licensed Software and one prior version, including interim releases between the two versions; for example, upon release of version 9.x Resolve will support version 9.x and 8.x. Resolve may provide limited support for older versions at its discretion.
Supported Versions. Cloudera will provide support on the versions of Cloudera Products according to the Support Lifecycle Policy as set forth at xxxx://xxx.xxxxxxxx.xxx/content/cloudera/en/legal/support-lifecycle-policy.html.
