Support Portal definition
Examples of Support Portal in a sentence
The Support Portal provides all information about the progress and status of raised tickets.
Fortinet will auto-register in the Support Portal any Selected Products and provide Selected Licenses that are requested through the License Generation Tool and Customer acknowledges and agrees that any and all such Selected Products and Selected Licenses will be subject to this service description.
The Web Support Portal provides Customer with access to support history, and the ability to submit a notification through the Web.
Teamline provides for the following support functionalities at the addresses provided: Platform Documentation: ▇▇▇▇▇://▇▇▇▇▇▇▇▇.▇▇/▇▇▇▇▇ Support Portal: ▇▇▇▇▇://▇▇▇▇.▇▇▇▇▇▇▇▇.▇▇ Support e-mail: ▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇ All support requests (incidents and change requests) need to be reported by submitting a ticket in the Teamline Support Portal (the “Support Portal”).
Critical incidents reported in the Support Portal have to be followed by a video call in order to immediately determine the best communication line while handling the ticket.