Remote Support Capability Sample Clauses

Remote Support Capability. As part of Support Services, Supplier makes various remote support capabilities available for certain Products in accordance with its then-current policies and procedures. Supplier’s warranty and Support Services fees are based on the availability and use of the remote support capabilities. OEM or End-User has the option to have Supplier activate or disable remote support capabilities, but OEM shall notify Supplier of this election without undue delay. If the remote support features are disabled by anyone other than Supplier, then, with regard to all Products affected by such disablement (i) Supplier may assess OEM a surcharge in accordance with Supplier’s then-current standard rates; and (ii) agreed response times or other agreed service levels (if any) shall no longer apply.
Sample 1Sample 2Sample 3See All (4)
AutoNDA by SimpleDocs
Remote Support Capability. As part of Support Services, Dell makes various remote support capabilities available for certain Products in accordance with its then-current policies and procedures. Dell’s warranty and Support Services fees are based on the availability and use of the remote support capabilities. You may elect not to activate or to disable remote support capabilities, but you must notify Dell of this election without undue delay. If you choose to disable or to not activate the remote support capabilities, then, with regard to all Products affected by this choice: (i) Dell may assess you a surcharge in accordance with Dell’s then-current standard rates; and (ii) agreed response times or other agreed service levels (if any) will no longer apply.
Sample 1Sample 2See All (4)
Remote Support Capability. As part of Support Services, EMC makes various remote support capabilities available for certain Products in accordance with its then current policies and procedures. EMC’s warranty and Support Services fees are based on the availability and use of such remote support capabilities. Customer has the option to not activate or to disable remote support capabilities, but it shall notify EMC thereof without undue delay. If Customer chooses to disable or to not activate the remote support capabilities, then, with regard to all Products affected by such disablement (i) EMC may assess Customer a surcharge in accordance with EMC’s then current standard rates; and (ii) agreed response times or other agreed service levels (if any) shall no longer apply.
Sample 1
Remote Support Capability. As part of the Support Services, VCE makes various remote support capabilities available for certain Products in accordance with its then current policies and procedures. VCE’s Support Services fees are based on the availability and use of such remote support capabilities. End User has the option to disable (or otherwise not enable) remote support capabilities, but it will notify VCE thereof without undue delay. If End User chooses to disable (or not enable) the remote support features, then, with regard to all Products affected by such disablement
Sample 1Sample 2
Remote Support Capability. As part of the Support Services, DELL EMC makes various remote support capabilities available for certain Products in accordance with its then current policies and procedures. DELL EMC’s Support Services fees are based on the availability and use of such remote support capabilities. End User has the option to disable (or otherwise not enable) remote support capabilities, but it will notify DELL EMC thereof without undue delay. If End User chooses to disable (or not enable) the remote support features, then, with regard to all Products affected by such disablement (i) DELL EMC may assess End User a surcharge in accordance with DELL EMC’s then current standard rates as on-site access will then be required; (ii) DELL EMC has no further obligation in connection with the remote support features; and (iii) any agreed response times or other agreed service levels (if any) will no longer apply.
Sample 1
Remote Support Capability. Customer authorizes Dell EMC to use remote support capabilities, which may include temporarily enabling the Equipment to directly contact an Dell EMC support center. Upon such contact, Dell EMC may call back to such Equipment to gather additional diagnostic data, conduct further tests and remotely perform certain repairs and/or adjustments. Dell EMC shall use stringent security measures, such as authentication and encryption, to prevent unauthorized access during this process.
Sample 1
Remote Support Capability. As part of Support Services, SUPPLIERS makes various remote support capabilities available for certain Products in accordance with its then current policies and procedures. SUPPLIERS’s warranty and Support Services fees are based on the availability and use of such remote support capabilities. End User has the option to not activate or to disable remote support capabilities, but it shall notify SUPPLIERS thereof without undue delay. If End User chooses to disable or to not activate the remote support capabilities, then, with regard to all Products affected by such disablement
Sample 1
AutoNDA by SimpleDocs

Related to Remote Support Capability

  • Remote Support 3.11.1 Remote Support, covering telephone support at minimum, is mandatory, when and throughout the period the Software is being used at Live State, unless otherwise agreed in writing between HW and the Licensee.

  • Service Support In accordance with an agreed upon Statement of Work and SLA, the Services may include Service Provider’s standard customer support services (the "Support Services") in accordance with the Service Provider’s service support schedule then in effect, available at xxxx://xxxxxxxxxxxxx.xxx/msa (or a successor website address) or as otherwise set out in the applicable Statement of Work or SLA (the "Support Schedule"). Service Provider may amend the Support Schedule from time to time in its sole discretion. Customer may purchase enhanced support services (“Expertise on Demand”) separately at Service Provider’s then current rates, or as otherwise agreed upon in respect of such Expertise on Demand services.

  • Life support equipment (a) If a person living at your premises requires life support equipment, you must register the premises with your retailer or with us. To register, you will need to give written confirmation from a registered medical practitioner of the requirement for life support equipment at the premises.

  • Customer Service Support During the Term of this Agreement, VNDS will provide reasonable telephone and e-mail customer service support to Registrar, not Registered Name Holder or prospective customers of Registrar, for nontechnical issues solely relating to the System and its operation. VNDS will provide Registrar with a telephone number and e-mail address for such support during implementation of the Supported Protocol, APIs and Software. First-level telephone support will be available on a 7-day/24-hour basis. VNDS will provide a web-based customer service capability in the future and such web-based support will become the primary method of customer service support to Registrar at such time.

  • Local Circuit Switching Capability, including Tandem Switching Capability 4.2.1 Local circuit switching capability is defined as: (A) line-side facilities, which include, but are not limited to, the connection between a loop termination at a main distribution frame and a switch line card; (B) trunk-side facilities, which include, but are not limited to, the connection between trunk termination at a trunk-side cross-connect panel and a switch trunk card; (C) switching provided by remote switching modules; and (D) all features, functions, and capabilities of the switch, which include, but are not limited to: (1) the basic switching function of connecting lines to lines, line to trunks, trunks to lines, and trunks to trunks, as well as the same basic capabilities made available to BellSouth’s customers, such as a telephone number, white page listings, and dial tone; and (2) all other features that the switch is capable of providing, including but not limited to customer calling, customer local area signaling service features, and Centrex, as well as any technically feasible customized routing functions provided by the switch. Any features that are not currently available but are technically feasible through the switch can be requested through the BFR/NBR process.

  • Network Access TENANT may find it necessary to purchase a network interface card, wireless PC card or other hardware in order to connect to the internet service. LANDLORD is not responsible for the purchase of these items and LANDLORD cannot guarantee compatibility with any device TENANT may have. The computer and network card must have software installed that supports the Internet Protocol commonly referred to as TCP/IP. Any conflicts between the software compatibility of the network and the TENANT’S computer operating system or any other feature will be the responsibility of the TENANT to resolve. LANDLORD will not be responsible for software issues related to the user’s personal computer.

  • Packet Switching Capability 4.5.1 The packet switching capability network element is defined as the function of routing or forwarding packets, frames, cells or other data units based on address or other routing information contained in the packets, frames, cells or other data units.

  • Services and Support 1.1 In exchange for your continued compliance with this Agreement, and any modification to this Agreement made by Intuit in accordance with Sections A.11, you shall have access to the Software/Subscription in accordance with the following provisions:

  • Troubleshooting Please contact our tech support 24/7 for service issues at 0 (000) 000-0000 relating to internet and telephone.

  • Network Connectivity Farmington Area Public Schools makes no guarantee that their network will be up and running 100% of the time. In the rare case that the network is down, the District will not be responsible for lost or missing data. Attribution 4*

Time is Money Join Law Insider Premium to draft better contracts faster.