- PASSENGERS’ RIGHTS Sample Clauses

- PASSENGERS’ RIGHTS. Regulation (EU) No. 1177/2010 establishes a series of regulations and rights applicable to: • Passengers whose boarding port is located within the territory of a Member State. • Passengers whose boarding port is out of the territory of a Member State and whose deboarding port is located within the territory of a Member State, provided that the service operator is a company of the European Union. The above also regulate non-discrimination between passengers with regard to transport conditions offered by carriers, non- discrimination and assistance for disabled persons and persons with reduced mobility, the rights of passengers in cases of cancellation or delay, minimum information to be provided to passengers, the handling of complaints and the general rules of enforcement. In all these matters, FRS subjects to the above Regulation.
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- PASSENGERS’ RIGHTS. A. In the event the Company cancels service, the Company will:
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- PASSENGERS’ RIGHTS. The standard terms and conditions per guideline EC 1371 apply to requests for financial compensation. For faster processing, it is recommended that passengers send a request with the original travel documents directly to the address: Thalys Kundendienst – Beschwedren und Empfehlungen – Postfach 14 – B-1050 – Bruxelles 5. Requests for compensation can also be submitted standardly at a ČD ticket counter equipped to issue international travel documents.
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- PASSENGERS’ RIGHTS 
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